Director, Recovery Supports and Training - New York, United States - Community Health Action of Staten

Description

Job Description

Title: Director, Recovery Supports and Training

Department: Behavioral Health

Reports To: AVP, Next Step Resource and Recovery Center

Location: 56 Bay Street, Staten Island, NY 10301

Position Status: Full-Time FLSA Status: Exempt

Pay Rate: $63,000-68,000 annually, commensurate with qualifications; excellent benefits package including generous paid time off benefits (4 weeks of vacation plus paid holidays, personal, sick time), employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low-income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.

POSITION SUMMARY:

CHASI's Next Step Resource and Recovery Center provides opportunities for people in all stages and forms of recovery to deliver and attend individual and group support activities, initiate and conduct outreach, and events celebrating recovery and reducing stigma associated with substance use. The Center operates 24 hours a day, 7 days a week, and hosts several services including Recovery Center peer-driven individual and group recovery services, counseling and case management, overdose prevention services, harm reduction, and recovery-oriented community outreach, education, and the Training Institute. The Peer Training Institute is designed to promote professional growth and development for people in recovery from substance use and support the institutions that hire them.

The Director of Recovery Supports and Training is responsible for the development and management of a peer-led Resource and Recovery Center and manages the Peer Training Institute and Workforce Development. The Director is responsible for facilitating the design and implementation of outreach events, volunteer recruitment, training and retention, and support of all Recovery Center services. The Director will be responsible for the overall development and training of evidence driven curricula on substance abuse, recovery coaching, harm reduction, client-centered counseling, trauma-informed care, managing conflict, and thriving in the workplace and supervise other training staff who assist with training, planning, and facilitation. The Director will develop an ongoing training curriculum that will support professional staff that work with individuals with Substance Use and/or Opioid Use Disorder. The Director will oversee and manage workforce development through the supervision of a Workforce Development Specialist. In addition, the Director will develop learning collaboratives to support the placement and supervision of trained peers in healthcare, treatment, and social services across Staten Island. The Director will also supervise temporary part-time Intern Recovery Coaches, who are often graduates of CHASI's Recovery Coach training.

DUTIES & RESPONSIBILITIES:

• Direct and support curriculum development and evaluation of modules related to harm reduction, substance use, recovery support, thriving in the workplace, and skills for working with clients
• Oversee fidelity of training and intervention implementation
• Develop and deliver training agenda and activities. Flex between project management and trainer roles
• Establish the policies and procedures related to peer training recruitment, training design, and implementation
• Develop and maintain relationships with local community providers and groups serving persons with substance use disorders. Work with community groups to identify volunteers for the Center and training participants
• Organize peer-led recovery support services including individual and group support and education, events, and outreach services
• Work in collaboration with CHASI's Communications Department to create and maintain the Recovery Center and Institute's online presence; website, social media content, and email database(s), and work with staff and volunteers to ensure content is consistent and relevant.
• Supervise, recruit, screen, orient, train, schedule, evaluate, and recognize Recovery Coach Interns (part-time temporary employees)
• Supervise and create volunteer support program; maintain volunteer records and submit reports as needed
• Recruit, screen, orient, train, evaluate and supervise a Training Coordinator to facilitate monthly Recovery Coach trainings as well as peer-oriented trainings.
• Recruit, screen, orient, train and supervise a Workforce Development Specialist to coordinate services to clients to obtain and maintain employment and enhance current staff team's skills.
• Work collaboratively with other Resource and Recovery Center leadership and staff to organize and deliver a range of 24/7 opioid response and recovery support services
• Coordinate with CHASI departments and programs to encourage collaboration and utilization of the Resource Center services and Institute trainings.
• Serve as staff lead on Recovery events committee and work as lead on all special yearly programs
• Conduct online research and attend continuing education programs/seminars designed to enhance professional competence
• Design and facilitate learning collaborative sessions for Next Step staff
• Submit program documentation into funder-required databases. Submit program reports as needed to CHASI supervisor, department head, and senior staff as needed
• Ensure all deliverables are fulfilled. Prepare reports and documentation as needed for planning, quality assurance, and continuous quality improvement activities. Produce weekly, monthly, and ad hoc reports as required and requested.
• Align all activities with CHASI's mission, core values, and culture
• Provide office coverage as needed, and other duties as assigned

QUALIFICATIONS:

• At least 4 years of experience providing peer-led recovery support services and/or facilitation of training on topics related to substance use disorder, harm reduction, or recovery coaching required. Degree beyond the minimum requirement in a related field may be considered as a supplement some years of experience.
• At least 2 years in a supervisory and program management role.
• Certified Recovery Peer Advocate (CRPA) and CCAR Recovery Coach Professional (RCP) or CCAR Recovery Coach Professional Facilitator (RCP-F) preferred.
• Bachelor's degree required; significant related experience beyond the minimum requirement may be considered as a supplement a 4-year degree.
• Demonstrated ability and/or commitment to working effectively with clients from diverse backgrounds with sensitivity to ethnic, cultural, and sexual minorities
• Knowledgeable with harm reduction and trauma-informed practices, philosophy, and interventions
• Demonstrated ability to deliver training and support
• Excellent oral/written communication skills and strong organizational and computer skills necessary
• Computer literacy: knowledge and ability to use programs such as Microsoft Excel, PowerPoint, and other data reporting systems

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.