- Bilingual-bicultural preferred.
- Able to employ clinical skills to create service plan interventions based on an objective assessment tool.
- Expertise in establishing working relationships with patients, their families, professionals, and the community.
- Knowledge of community, social, and health resources
- Facility performing multicultural assessments and interventions.
- Sensitivity to ethnic, cultural, gender, and sexual orientation diversity, values, beliefs, and behaviors.
- Demonstrated ability to be flexible with client's priorities, evolving needs, and goals.
- Demonstrated empathic understanding of patients who may have, mental illness, substance abuse or other health issues.
- Effective verbal and written communication skills in English.
- Demonstrated ability to write contract reports that are clear and informative.
- Demonstrated critical thinking and problem solving ability.
- Computer competency, including Microsoft Outlook, Work, and Excel.
- Organizational skills to multi-task, set priorities, and efficiently complete assigned work.
- Effective interpersonal skills to facilitate communication with various members of the health care team, patients, and their families.
- Physical ability to meet the core job responsibilities in accordance with practice setting demands for the patient populations regularly served.
Medical Case Manager - Boston, United States - Boston Medical Center
Description
POSITION SUMMARY:
The Medical Case Manager is responsible for assessing the needs of patients, including comprehensive insurance, risk assessment, medical, adherence, and treatment needs; developing service plans based on those identified needs; providing outreach and facilitating referrals and access to social service benefits, concrete services, and other providers; monitoring patient progress and advocating on behalf of patients when they are unable to do so for themselves; complying with all data entry, data integrity, and data tracking requirements for funding agencies.
Position: Medical Case Manager
Department: Infectious Diseases
Schedule: Full Time
JOB REQUIREMENTS
EDUCATION:
Bachelor's degree required. Master's degree (or equivalent) in social work, psychology, or related human services field preferred.
However, an equivalent combination of education and experience or specific certifications/licensures, which provides proficiency in the areas of responsibility, may be substituted for the education and experience requirements
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
LCSW, LICSW or LMHC as appropriate, preferred.
EXPERIENCE:
2-3 years of experience working in a medical or social services environment.
KNOWLEDGE AND SKILLS:
Equal Opportunity Employer/Disabled/Veterans