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executive director - Tulsa, United States - Southern Home Care Services, Inc.
Description
Southern Home Care Services, Inc.EXECUTIVE DIRECTOR
Louisville ,
Kentucky
Apply Now
ID
Line of Business
StepStone Family & Youth Services
Position Type
Full-Time
EXECUTIVE DIRECTOR
Job Locations
US-KY-LOUISVILLE | US-KY-RICHMOND | US-KY-ERLANGER | US-KY-COVINGTON
ID
Line of Business
StepStone Family & Youth Services
Position Type
Full-Time
Our Company
StepStone Family & Youth Services
Overview
The Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals.
The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team.
ResponsibilitiesReviews Operation's performance/support needs with Executive Management
Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring's vision, mission, and values
Responsible for leading all operations under their supervision to maximize revenue and EBITDA
Responsible for evaluating and implementing corrective action plans to improve the financial performace of each operation that is not meeting it's financial targets
Participates in the development of annual budgets and operational plans
Provides operations with leadership support and tools to meet established goals
Builds business, increase sales to meet/exceed goals
Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies
Responsible for evaluating potential growth opportunities through expanding services
Coordinates training staff on systems, standard processes, company policies and procedures
Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
Establishes relationships and function as a liaison between operations and the Executive Leadership Team
Assesses processes and performance
Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations
Assists with process implementation geared to improve performance goals
Provides Support and Supervision to Operation's with Branch Manager vacancies
Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
Other duties as assigned
Qualifications
Bachelor's Degree in Human Services, Business or a related field; Master's Degree is preferred
Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
Three or more years of supervisory experience with at least five direct reports
Outstanding organization and leadership abilities
Excellent communication (oral and written) and public speaking skills
Experience in Home Care or related healthcare field preferred
Proficiency in technology and all Microsoft Office solutions
Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for
Excellent Customer Service skills
Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
Ability to travel 25-50% or as needed
About our Line of Business
StepStone Family and Youth Services provides the full spectrum of support to c hildren in need of alternative, safer and more positive living environments with residential and family services.
StepStone connects c hildren and youth who need homes with foster families, as well as foster care training, respite care and support services.
For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management, life skills and education.
For more information visitRes-Care, Inc., dba BrightSpring Health Services ("ResCare"), is an Equal Opportunity Employer.
ResCare does not discriminate against any person on the basis of gender, r ace, color, national origin, r eligion, disability, age, veteran status, gender identity or s exual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
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