Relationship Bankers - Middletown, United States - BankNewport

BankNewport
BankNewport
Verified Company
Middletown, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
BankNewport is seeking dedicated Relationship Bankers to join our team in our branches on Aquidneck Island.

As a Relationship Banker, you will be responsible for building and maintaining customer relationships while offering financial solutions tailored to their needs.

Join our team as a Relationship Banker to grow your career in the finance industry


Duties:


  • Provides a bestinclass customer experience by accurately processing transactions and new account openings in a timely and professional manner.
  • Proactively conducts financial conversations with customers to identify banking needs. Uses discovery techniques to match needs with BankNewport solutions.
  • Meet individual and branch sales goals by maximizing each customer interaction and through proactive prospecting activities such as reviewing customer profiles, outbound calling, and community activities. Fully understands and participates in the Retail Incentive Plan.
  • Markets a full range of consumer and small business banking services to existing customers and prospects.
  • Opens consumer & small business accounts, originates and closes loans, performs maintenance changes to existing accounts, answers customer questions and resolves account related problems.
  • Fully adopt and utilize the customer relationship management system and onboarding process to provide exceptional internal & external customer experiences.
  • Demonstrates ownership of any customer problem or request by utilizing available resources and following up to ensure effective resolution and customer satisfaction.
  • Demonstrates expert Digital Banking knowledge and proficiency. Advise customers on all bank delivery channels and services such as ATM/PTM functionality and digital banking services including mobile banking, bill pay, Zelle, and other services.
  • Adhere to all bank policies and procedures, audit, regulatory and security guidelines.
  • Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to internal and external customers.
  • Processes and settles ATM work or Vault cash as needed.
  • Provides flexibility of coverage during branch hours of operation and at other branches as needed.
  • Must attend and successfully complete trainings related to position.
  • Performs related and unrelated duties as may be needed.
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QUALIFICATIONS_


1-2-years' experience as a teller, banker, or equivalent retail sales or banking experience required; customer service experience and needs-based banking sales preferred.

At least 6 months cash handling experience.


Must be proficient with technology and digital banking services; Microsoft Office, specifically word and excel and possess familiarity with technical devices including tablets and smartphones.

Must have excellent customer service, communications, problem solving and organizational skills.

Must be able to handle multiple tasks simultaneously.

Must be a team player.
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BANKNEWPORT CORE VALUES_

  • We _
    celebrate_ individuality
  • We _
    empower_ employees to be creative problem solvers
  • We _
    invest _and take the time to really get to know our customers
  • We _
    commit_ to serving the financial needs of Rhode Islander's
  • Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
  • BankNewport is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, military service, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances_

Pay:
From $20.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Compensation package:

  • Bonus opportunities
  • Profit sharing

Weekly schedule:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Inperson
  • Office

Work Location:
In person
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