Part-time Customer Service Representative - Elmhurst, United States - City of Elmhurst
3 weeks ago
Description
Customer Service Representative
(part-time)
SUMMARY
This position provides diverse administrative and varied clerical support in Planning and Development. This is a responsible position that involves extensive public contact and effective coordination with other City departments.
Essential functions may include but are not limited to the following:
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- Enters data into computer, for permits, inspections and code enforcement activity.
- Acts as support staff for the Building Commissioner in assisting people at the front counter; answers questions, issues permits, disseminates information, and accepts and processes inquiries regarding building codes, permits, code enforcement, construction requirements and zoning matters.
- Types and proofreads records, forms, and correspondence.
- Indexes and files correspondence, reports, and forms. Maintains records and filing systems according to established methods and procedures.
- Answers telephone calls and provides routine information.
- Maintains directories and extensions of offices.
- Counts and verifies funds received, writes receipts, maintains appropriate records and prepares deposit tickets. May maintain accounts receivable and payable records.
- Operates office technology as required.
- Maintains current elevator certificates records.
- Maintains files of microfilm drawings.
- Notifies Assessors Office of permit activity and obtains related drawings for the Assessor.
- Coordinates Health Department approvals.
- Coordinates FOIA responses with the FOIA Officer.
- Compiles and completes monthly and yearly building and code enforcement reports.
- Maintains departmental payroll records on the City's financial software program.
- Notifies DuPage County Clerk's Office of lawn sprinkler permits.
Qualifications
The City of Elmhurst is an Equal Opportunity Employer
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