Sales Associate - Perth Amboy, United States - Cricket Wireless Authorized Dealer

Cricket Wireless Authorized Dealer

Verified Company

Perth Amboy, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

We are looking for a customer-oriented service representative. A customer service representative, that is patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Skills

Customer orientation and ability to adapt/respond to different types of characters
Excellent communication
Ability to multitask, prioritize, and manage time effectively
High school degree

Tipo de puesto:
Tiempo completo, Medio tiempo

Sueldo:
$ $18.00 la hora

Escolaridad: