Supervisor Field Claims - Central, United States - Farmers Insurance Group

Mark Lane

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Mark Lane

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Description

We are Farmers
We aremore than just your favorite commercials.

At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth.

That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Workplace:
Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )


Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person.

Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office.

Applicants beyond fifty (50) miles may still be considered.


Job Summary:


  • Supervises and directs the adjustment and administration of claims in an assigned area (involving specialization in or any combination of liability, Med/PIP, property, or auto physical damage), participates directly in the adjustment of complex or unusual claims.

Essential Job Functions:


  • Conducts case reviews and evaluates Claims Representative performance by continuous review of claims statistics, open and closed file evaluations, reinspection, and observation of activities in the field and office. Reviews the settlement activity of the Field Claims Office or Claims Service Center to ensure sound systems, service, and security. Sets and adjusts claim reserves within authority. Responsible for compliance with published company procedures. Recommends and carries out programs designed to meet the administrative technical training and overall development needs of all assigned personnel. Promotes coordination of Claims and Marketing relationships by instructing agents in methods and procedures of claims handling and by participation in meetings conducted by the Marketing Department. Approves and signs expense accounts for assigned personnel and all payments within authority for allo cated adjustment expense on files supervised. Maintains communication with competent specialists (for example, doctors, attorneys, and repair facilities) to insure prompt, economical, and professional handling of all types of claims in assigned area. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other duties as assigned.

Physical Actions:


  • Bending Pulling Sorting Carrying up to 20 lbs. Pushing Speaking (English) Climbing Reaching Standing Key entering Reading (English) Walking Kneeling Seeing Writing (English)

Physical Environment:


  • Required job duties are normally performed in a climate
- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.


Education Requirements:


  • High School diploma or equivalent required. Bachelor's degree preferred. Completion of, or actively pursuing a major insurance designation, or actively pursuing insurance related courses.

Experience Requirements:


  • 35 years of prior bodily injury claims experience
  • Leadership experience

Special Skill Requirement:


  • Communication Skills Personal Computer Literate Valid driver's license Bondable

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • CA Only: $82,560 $119,300
  • CO Only: $77,360 $103,200
  • IL Only: $77,360 $110,200
  • WA Only: $77,360 $137,750
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
Job Location(s): Pacific, Mountain or Central time zone states

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