Assistant Office Manager - Philadelphia, United States - David Samuel - State Farm Agent
3 weeks ago
Description
ROLE DESCRIPTION:
As assistant office manager with David Samuel Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.
By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
WHAT'S IN IT FOR YOU?
- Base Pay of $18 to $20 per hour plus commission equals up to $30 per hour
- Health Reimbursement Arrangement for fulltime team members (up to $250/month)
- 10 paid holidays
- Sick leave and paid time off (no waiting period)
- No weekends
- Paid training with State Farm CRM Software
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Ensure the office is wellmaintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
- Required: Property and Casualty License
- Required: Experience in managing customer service
- Excellent communication skills written, verbal, and listening.
- Highly organized and detailoriented
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