- Oversee all operations of all body shop location including customer service, staff management, scheduling and production
- Develop policies and procedures to ensure body shop locations operate efficiently and effectively while remaining compliant with applicable regulations
- Establish and monitor body shop sales, customer satisfaction, and service quality goals
- Train and develop staff to ensure excellent customer service is delivered
- Monitor and approve job orders, purchase orders, inventory, estimates, job completion times, and ensure accurate and timely job completion
- Monitor body shop labor times and productivity measures
- Approve expense reports and other financial information for each location
- Completion of administrative tasks including reports, bills of materials, departmental updates, and other tasks as assigned
- 8+ years of experience in the automotive repair industry, with 5+ years of management experience
- Knowledge and experience in body shop maintenance operations, management, and customer service best practices
- Ability to review established processes to ensure they are cost effective and efficient
- Excellent organizational and problem-solving skills
- Strong verbal and written communication skills
- Ability to work independently and with a team
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- A valid driver's license in order to travel between locations
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All Locations Body Shop Manager - Columbia, United States - Mills Auto Group
Description
Job Description
Job DescriptionJob Summary
The Mills Automotive Group is seeking qualified candidates to run body shops in North and South Carolina locations.
This is a full time, position with a competitive salary and total compensation package of between $100,000-$130,000 per year, paid semi-monthly.
BenefitsMedical, dental, life, and vision benefits, employer-sponsored 401k, vacation and holidays, and other benefits as part of the compensation package.
Responsibilities
Mills Auto Group is committed to equal employment opportunities which includes providing reasonable accommodations to individuals with disabilities in the job application or hiring processes.