Assistant Janitorial Account Manager - Belmont, United States - C&W Services
Description
Job Title: Assistant Janitorial Account Manager
Job Description Summary: Responsible for the assistance of overall direction, coordination, and evaluation of employees within the assigned buildings. Carry out supervisory responsibilities following Company's policies and State/Federal laws.
Assistant Account Manager
Location: Belmont, MA
Schedule: 6am to 3:30pm, Monday through Friday.
Essential Functions and Responsibilities:
- Responsible for aiding in the direction, coordination, and evaluation of employees in assigned buildings. Supervise project crew activities.
- Manage project activities and services for assigned buildings, ensuring compliance with customer specifications.
- Monitor work schedules of shift personnel.
- Oversee conferences, events, setups, and breakdowns.
- Establish and maintain work performance standards.
- Conduct quality assurance checks, manage materials inventory, and oversee equipment use.
- Handle snow removal services and resolve customer complaints onsite.
- Participate in management skills development programs and conduct employee orientation.
- Maintain strong customer relations and knowledge of infectious disease protocol.
- Prepare reports on occupancy, staff assignments, and department expenses.
- Supervise exterior cleaning and maintenance activities.
- Ensure prompt response to spills and emergencies and oversee proper operation of cleaning equipment.
Competency, Education, and Requirements:
- Three to five years of supervisory experience in union workforce, preferably in higher education.
- High school diploma or equivalent preferred.
- Strong troubleshooting skills and working knowledge of APPA standards.
- Bilingual proficiency in Spanish and English, great customer service, and Massachusetts driver's license required.
- Ability to operate floor equipment and possess reliability, thoroughness, and organizational skills.
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