- Provide a positive representation of Pima Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
- Assist in creating a positive, professional and safe work environment.
- Assist with stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Heads, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Communicate any Store Support Center issue to the Store Manager for follow up.
- Communicate any merchandising, cost control or sales idea to the Store Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
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Sales Associate - Tucson, United States - Ace Hardware
Description
:Notice to Applicant about this Employer:
You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.
The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.
Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner.
If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position.The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
About Pima Ace Hardware
Pima Ace Hardware, Inc.
opened its doors in Tucson during October of 1965 with the continuing goal of providing the best prices and selection of products, and friendly, knowledgeable associates to serve our customers.
We are currently a 3-store chain in the greater Tucson area.Our stores are located in Tucson at Pima and Craycroft, Sunrise and Swan, and in Oro Valley at Oracle and Magee.
General SummaryThe Sales Associate will assist customers in finding products that will provide solutions for their home and business projects, and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
Education/Training
High School or GED equivalent.
Experience
Formal retail experience preferred. Product knowledge in the areas of Paint, Electrical, Plumbing, Outdoor Living and Lawn & Garden is preferred.
Physical Demands
Standing, walking, lifting (up to 50 lbs) and climbing.
Additional Info:
You may fill out the online application or visit us in person to fill out a paper application.