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Business Development Sales Rep
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Patient Service Representative
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Patient Service Representative
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Medical Sales
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Amazon Business Sales Representative
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Client Service Representative
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Business Development Rep
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Sales Development Manager
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Pre-Sales Solutions Consultant
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Global ABM Manager
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Account Manager
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Senior Director of Enterprise Sales
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Account Support Rep Level 1 - Chelsea, MA, United States - Paladin Consulting, Inc
Description
Paladin Consulting is currently hiring an Account Support Rep (ASR) Level 1to join our team working onsite at our client's office located in Chelsea, MA.
Job Title:
Account Support Rep (ASR) Level 1
Duration:
Long-term contract
Hours:
Monday-Friday 8am-5pm
Education/Experience Required:
High school or equivalent
Provides dedicated support to all Client Associate positions, but does not perform managerial HR tasks
Provides backup and peak workload support to all Client Associates in territory
Establish support coverage schedules with Managers and Site Coordinators
Supports training of new employees, as required
Supports administrative tasks performed by Client Associates
Supports asset redeployment initiatives (re-use, re-deploy, and disposition activities for office assets )
Ensures there is a current roster of employees and associated duties for effective coverage support
Ensures day to day interface with account key contacts is maintained during coverage support
Work with account team to ensure the Value Assurance Process is current and up to date.
Communicates to Site Coordinator and Manager all process opportunities identified during support period
Performs timely submission of billing requirements with all associated reporting (XONE / Falcon)
Coordinates and fair shares overtime requirements
Tracks overtime by account covered to ensure proper billing
Travel to accounts supported using reliable dependable transportation
Able to demonstrate use of Computer: Email, MS Word, Excel, PowerPoint Manage email (create folders, change user options) Download and install files (fonts, drivers, etc.)
Able to demonstrate intermediate knowledge of MS Excel or equivalent Navigate multiple worksheets within a workbook Create charts/graphs Use basic math functions Create basic formulae~ Able to demonstrate working knowledge of account-relevant applications Adobe Acrobat File conversion or graphic arts applications
~ Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer)
~ Able to demonstrate basic knowledge of Digital Front Ends - Able to demonstrate functional knowledge of MAC when required by client
Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint, TEAMS)
Able to send and receive emails, find, open and save documents and files, perform data entry.