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    Account Manager - Siloam Springs, United States - Jordan Smithson - State Farm Agent

    Jordan Smithson - State Farm Agent
    Jordan Smithson - State Farm Agent Siloam Springs, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionAccount Manager - State Farm Agent Team Member - Claims Specialist

    ROLE DESCRIPTION:
    As a Claims Specialist for Jordan Smithson - State Farm Agent, you are vital to our daily business operations and customers success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.

    RESPONSIBILITIES:
    • Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
    • Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.
    QUALIFICATIONS:
    • Experience in claim handling preferred
    • Experiencing managing client relationships preferred
    • Excellent communication skills - written, verbal, and listening
    • Able to anticipate customer needs
    • Able to effectively relate to a customer
    BENEFITS:
    • Paid time off (holidays and personal/sick days)
    • Salary plus commission/bonus
    • 401k with match
    • Health insurance stipend
    • Growth potential/opportunities for advancement within my agency

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