- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
- Implement, and manage on-site guest promotions, including giveaways, entertainment, and special incentives.
- Assist with overseeing special events, including tournaments, guest birthday celebrations, and holiday events.
- Work effectively with other involved departments regarding all promotions and events to ensure adequate staffing levels are maintained and positive experiences for all guests.
- Assist with developing and managing the departmental budget, including capital expenditures.
- Review all departmental activity with Marketing Manager and Director of Marketing Operations.
- Timely communicate all marketing and promotions issues.
- Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
- Have complete knowledge of all casino events and promotional activities.
- Keep work area in a clean and orderly manner.
- Ensure the safety and security of all guests and team members.
- Comply with all policies and procedures established byBally'sKC and department management.
- Other duties as assigned or any reasonable request from any member of management.
Knowledge, Skills, Abilities, And Other Characteristics
- A Bachelor's degree in a marketing-related field, at least 2 years of experience in a marketing, special events, or promotions field, or the equivalent combination of education and experience is required.
- Gaming industry experience is strongly preferred.
- Must obtain Missouri Gaming Commission occupational license.
- Appropriate use of office equipment, including personal computer, telephone with the voice mail system, fax machine, and copy machine.
- Must be able to work any necessary hours, including late nights, weekends, and holidays.
- Read, write, and understand complex instructions and reports.
- Communicate appropriately with all casino guests, casino departments, and fellow team members.
- Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
- Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
Physical Demands And Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - PHYSICAL DEMANDS: While performing the duties of this job, the team member is required to stand and walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, bend, or crouch; and talk and hear. The team member must lift and/or move up to 50 pounds. The job's specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- WORK ENVIRONMENT: While performing the duties of this job, the team member is exposed to variable temperatures, smoke, and bright flashing lights. The noise level in the work environment is usually quiet, but the noise level is very loud when working on the casino floor.
Acknowledgment
This job description describes the essential functions and basic skills and knowledge required for a team member to perform the position successfully. The team member hereby certifies that the team member can perform the essential functions listed here, with or without accommodation. Bally's KC reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member. Source: Hospitality Online -
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