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Kernersville

    Dental Office Assistant - Kernersville, United States - American Dental Partners

    American Dental Partners
    American Dental Partners Kernersville, United States

    2 weeks ago

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    Description
    Job Details


    Supported Practice: Smith Crossing Dental Care

    Category: Business Assistant

    Location: 1472 Jag Branch Rd, Kernersville, NC 27284

    Years of Experience: 2-3 years


    Position Summary:


    Business Assistant


    Smith Crossing Dental Care

    is currently hiring for a Business Assistant role.

    Join our team and be part of a supportive environment where patient care is a top priority and continuous learning is encouraged.


    More about the role:
    • Greet and welcome patients, creating a positive first impression
    • Manage front office tasks such as answering calls and emails, communicating with patients and insurance companies
    • Utilize Dentrix for scheduling and records
    • Coordinate appointments for multiple providers
    • Handle patient insurance claims and payments
    • Discuss treatment plans and payment options with patients
    • Collaborate with the team to implement office systems for efficiency

    What You'll Gain:
    • Competitive benefits including health insurance, retirement plans, holidays, and PTO
    • Education and training opportunities for personal development
    • Be part of a well-established company with growth potential

    Minimum Qualifications:
    • Experience in a customer-focused environment
    • Strong communication and organizational skills
    • Understanding of handling sensitive patient information

    Preferred Experience:
    • Experience in dental or medical settings
    • Knowledge of insurance billing and accounts
    • Proficiency in Dentrix or similar software

    Physical Requirements:
    • Ability to perform duties with or without accommodations
    • Prolonged sitting and computer work
    • Occasional lifting up to 15 pounds
    • Availability for training sessions

    Who is Heartland Dental?

    Heartland Dental is a leading Dental Support Organization with a strong presence across 38 states.

    Supported offices prioritize community-specific care and unique patient experiences.

    Join us in our mission to provide high-quality dental care while creating value and opportunities.


    Heartland Dental values diversity and inclusion, offering equal employment opportunities to all.
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