Receptionist / Front Office - Fairfax, United States - iCare Family Dentistry

Description

About us

We are professional and compassionate and our goal is to improve everyone's oral health to improve their quality of life.

We aim to provide the most comfortable and welcoming experience for all patients.


Our work environment includes:

• Modern office setting
• Growth opportunities

Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist.

As the first point of contact for our dental office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations.

Responsibilities include but not limited to:

• Greet patients and visitors with a warm and friendly demeanor
• Answer phone calls and respond to inquiries in a professional and courteous manner
• Schedule appointments and maintain the appointment calendar
• Assist with patient registration, including verifying insurance information
• Collect and process payments for services rendered
• Maintain patient records and ensure accurate filing
• Provide administrative support to dental office staff, including managing correspondence and organizing files
• Handle customer complaints or concerns with empathy and professionalism
• Maintain cleanliness and organization of the front desk and practice areas
• Excellent phone etiquette and communication skills
• Strong organizational skills with the ability to multitask effectively
• Knowledge of dental office procedures is a plus
• Ability to provide outstanding customer support and resolve issues in a timely manner

If you are looking for a career not a job. Contact us today


Pay:
$ $18.23 per hour


Expected hours:
per week


Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Dental office: 1 year (required)

Work Location:
In person