Configuration Analyst - Tampa, United States - Hearst Media Services

Hearst Media Services

Verified Company

Tampa, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Primary Responsibilities:

Must have the ability to understand requirement objectives and facilitate requirementsgathering activities, including meeting with client/ internal stakeholders to discuss existing functionality and enhancements
Participates in reviewing technical specifications with all teams and clients, driving requirement translation into detailed technical specifications.
Manages multiple consulting projects of varying complexity and ensures ontime and onbudget delivery for clients.
Conduct System Impact Analysis with the current and newly proposed state.
Proactively communicate and collaborate with key stakeholders to analyze information needs and documentation needed.
Review and assist in the approval process of requirements, design specifications, physical solution design, functional requirements, prototypes, and system testing.
Negotiation and costBenefit analysis insights and should have experience in the creation of reports and Dashboards.
Review operational workflows of a high degree of complexity for multiple departments, identifying problems and developing improvements, modifications, and enhancements.
Document issues resolutions and write specific requirements for system changes and troubleshooting issues to ensure issues as identified, tracked, reported on, and resolved promptly, including creating test scenarios, testing data, and understanding outcomes.
Mentors the organization on Configuration Management concepts, policies, and procedures
Prepare configuration documentation and maintenance
Assist with managing the daytoday activities of the process, including establishing priorities and work assignments
Assists in the management & maintenance of the Configuration Management Tools
Conducts scheduled confirmation audit reviews and recommendations
Engages with release management to ensure that the Configuration team can successfully execute the new Configuration functionality per the Solution
Contributes to the product roadmap
Provides work effort estimates based on requirements

Desired Competencies:

Customer Focus
Leadership
Communication Proficiency
Organizational Skills
Collaboration
Presentation Skills
Time Management
Quality Management
Problem Solving

Education/Experience/Skills:

Software configuration or development experience preferred
Ideally, experienced with Pharmacy Management, Utilization Management, or CAG.
SQL experience is a plus. JIRA experience preferred
Experienced in resource capacity planning, budgeting, and multicustomer support
Ability to organize team members and prioritize across multiple complex projects
Bachelor's Degree is preferred but will accept equivalent experience.
Proven written and oral communication skills
Demonstrated teambuilding skills
Excellent verbal, analytical, organizational, and written skills
Ability to motivate teams and effectively manage personnel

MHK provides solutions that help health plans, PBMs, and health providers improve quality of care, increase their operational efficiency, maximize revenue, and meet critical compliance demands.

Through integrated, cloud-based solutions, MHK equips managed-care organizations to improve member outcomes, quality of care, organizational compliance and business operations.

Unlike other solutions that are fragmented and disjointed, MHK technology brings every care moment together, integrating with core systems, consolidating vital information, streamlining processes and automating workflows based on best practices.

This unique approach helps our clients excel in a changing healthcare environment.

COMMITMENT TO DIVERSITY & INCLUSION
We are committed to cultivating and preserving a culture of inclusion and connectedness through collaboration. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

For more information, please visit Know Your Rights
, Pay Transparency
, and MHK EEO/AA Statement

Benefits Snapshot:

- _Medical, vision, and dental plans for full time employees _
- _401(k) offered with a generous match _
- _Benefits begin on first day of the month following employment _
- _Exercise/Health Club reimbursement opportunity _
- _Monthly dependent care reimbursement opportunity _
- _Short Term and Long Term disability _
- _Basic Term Life and AD&D Insurance _

Paid Time Off
- _15 days Paid Time Off _
- _13 Company Paid Holidays _
- _3 Personal Days _
- _2 Community Service days_

Degree Level :
Some College