- ?Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients.
- ?Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
- ?Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program.
- ?Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure.
- ?Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- ?Responsible for an assigned caseload if applicable to the program.
- ?Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
- ?Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services.
- ?Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
- ?Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements.
- ?Provide outreach services in area of clinical specialty, as needed.
- ?Demonstrate a positive, empathetic and professional attitude towards customers always.? When patient needs are not met, acknowledge and work to resolve complaints.? Recognize that patient safety is a top priority.
- ?Perform other functions and tasks as assigned.
- ?Bachelor's degree in behavioral or mental health or closely related field required.
- ?Master's degree in behavioral or mental health where required by state for licensed clinicians.
- ?Four or more years experience working with the population of the facility required.
- ?One or more years supervisory experience required.
- ?Licensed counselor/therapist, as required by the state and for the area of clinical expertise.
- ?Valid driver's license, if required by the facility.
- ?CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- ?First aid may be required based on state or facility.
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Program Manager - Kansas City, United States - Signature Psychiatric Hospital
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Description
Overview:
?PURPOSE STATEMENT:
?Plan, direct and coordinate the activities of the facility's therapeutic programs.
Responsibilities:ESSENTIAL FUNCTIONS:
?OTHER FUNCTIONS:
?EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
?LICENSES/DESIGNATIONS/CERTIFICATIONS:
?
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