Patient Navigator - San Mateo, CA

Saving Lives with Early Detection · Patient Navigator – Hereditary Cancer Testing · HALO Precision Diagnostics (HALO Dx) · At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help ...

Job description

Saving Lives with Early Detection

Patient Navigator – Hereditary Cancer Testing

HALO Precision Diagnostics (HALO Dx)

At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes.

From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology, and Whole-Body Imaging, our radiologists are highly trained to diagnose and in many cases, treat a wide range of conditions using minimally invasive and precision-driven approaches.

Position

Patient Navigator – Hereditary Cancer Testing

Location: San Mateo, CA

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Employment Type: Full-time | In-person

Bilingual in English/Spanish preferred

About the Role

The Patient Navigator – Hereditary Cancer Testing plays a critical role in guiding patients through key stages of their genetic testing and diagnostic journey. Based in San Mateo, CA, this position provides patient education, care coordination, and limited phlebotomy support while working closely with a multidisciplinary clinical team to deliver a seamless, compassionate, and high-quality patient experience.

In addition to competitive compensation, this position offers a comprehensive benefits package and stock options within a fast-growing healthcare technology organization.

Key Responsibilities

• Provide education, guidance, and emotional support to high-risk patients undergoing hereditary cancer genetic testing.
• Register patients and coordinate scheduling for follow-up visits and related services.
• Establish trust and confidence with patients by clearly and compassionately explaining procedures and next steps.
• Perform blood draws and specimen collection with accuracy and professionalism (approximately 5–10% of the role, with potential to expand based on operational needs).
• Verify patient identity and accurately label specimens at the time of collection.
• Maintain complete and accurate patient documentation and records in accordance with organizational policies and applicable privacy regulations.
• Ensure a clean, safe, and welcoming clinical environment.
• Collaborate with physicians, clinical staff, and site leadership to complete daily operational and patient-care tasks efficiently.
• Serve as a primary point of contact for assigned patients and demonstrate HALO's commitment to precision medicine and early detection.

Qualifications

Required

• Minimum of two (2) years of recent experience as a Medical Assistant working within a clinical team.
• Minimum of two (2) years of experience with insurance verification and authorization processes.
• Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
• Current Basic Life Support (BLS) certification.
• Demonstrated competency in blood collection for genetic testing.
• Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
• Reliable transportation and a valid driver's license with an acceptable driving record, if travel between sites is required.

Preferred

• Registered or Certified Medical Assistant.

• Candidates who are currently enrolled in any professional degree program and seeking meaningful, hands-on clinical experience are strongly encouraged to apply.

• Two (2) or more years of experience in a patient service center or similar outpatient clinical setting.
• Prior experience in a customer-facing healthcare role.
• Experience working with electronic medical records (EMR/EHR) and strong data-entry skills.

Physical & Work Requirements (Essential Functions)

• Ability to stand, walk, and move throughout the clinic for extended periods.
• Ability to perform venipuncture and specimen handling, including fine motor tasks.
• Ability to lift and move supplies and equipment weighing up to approximately 25 pounds.
• Ability to communicate clearly and effectively with patients, families, and staff, both verbally and in writing.
• Ability to follow infection-control, safety, and clinical protocols.

Why Join HALO Dx?

• Make a meaningful impact in patients' lives through early detection and advanced diagnostics.
• Consistent weekday schedule: no weekends, nights, or holidays.
• Competitive compensation and a comprehensive benefits package, including:
• • Medical, dental, vision, and life insurance
• • 401(k) plan with company match
• • Paid vacation, holidays, and sick time
• • Flexible Spending Account (FSA) and Health Savings Account (HSA)
• • Disability insurance and employee discounts
• • Stock options in a growing healthcare technology company
• Ongoing training and opportunities for professional growth and advancement.

Schedule & Work Type

• Schedule: Monday – Friday, 8-hour shift
• Work Type: In-person

Compensation

Hourly Rate: $24-27 per hour (based on experience and location)

Equal Employment Opportunity

HALO Precision Diagnostics is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodation / ADA

HALO Precision Diagnostics is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. We provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to apply for this position or to perform the essential functions of the role, please notify the Human Resources department.

Employment Relationship

Employment with HALO Precision Diagnostics is at-will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Join HALO Precision Diagnostics and be part of a team that is transforming healthcare through early detection and personalized, precision-focused care