Business Office Manager - Southfield Drive Plainfield, Indiana, United States

Description · JOIN OUR TEAM AS A BUSINESS OFFICE MANAGER · MONDAY-FRIDAY BUSINESS HOURS  · The Business Office Supervisor is responsible for ensuring the efficient operations of the Business Office to include an accurate, timely and consistent performance of all functions pertain ...

Job description

Description

JOIN OUR TEAM AS A BUSINESS OFFICE MANAGER

MONDAY-FRIDAY BUSINESS HOURS 

The Business Office Supervisor is responsible for ensuring the efficient operations of the Business Office to include an accurate, timely and consistent performance of all functions pertaining to patient accounting (including patient account maintenance, billing and collection management), admissions processing, accounts receivable and facility courtesy/receptionist services.

Your Work Matters How will you make a difference?

Manage business office operations which will achieve the established productivity standards for the department:

a.     Assist in establishing policies and procedures as they relate to the financial goals of the facility.

b.     Implement and monitor business office procedures, and address systematic problems quickly.

c.     Review the work quality of all facility employees supplying data to the Business Office, and report this quality of data received to the facility's administration.

d.     Implement business office procedural guidelines which will facilitate a smooth work flow and accurate follow-up on all activity.

Effectively manage the accounts receivable functions for the facility.

a.     Maintain a dialog and working knowledge with all third party payers.

b.     Assist case management in the areas of denial tracking, re-certification concurrent review and appeal of denials.

c.     Active participation in daily census meeting for the purpose of supplying the Census Status Report and other information under the control of the Business Office.

d.     Complete and submit the monthly Business Office operations reports as directed.

Manage patient account maintenance functions for the facility:

a.     Review and distribute daily patient account billings.

b.     Define and prioritize account follow up activity on problematic accounts.

c.     Resolve credit balance accounts.

d.     Audit and review all open patient accounts listed on the aging system once a month.

e. Provide guidance to the Admission Clerk/Insurance Verifier with the establishment of payment schedules for patient's families.

f. Review admission folders daily

Manage and develop an effective Business Office staff:

a.     Interview applicants for business office positions and obtain appropriate approvals for hiring decisions.

b.     Assist in new employee orientation and continuing education for all business office staff.

c.     Review work of the department staff and recommend improvements to enhance performance or resolve problem situations.

d.     Define the education needs of self and staff and facilitate and/or arrange for training surrounding developmental needs.

Review daily all collection reports, taking corrective actions as necessary.

Review daily census and assure all proper information has been obtained.

Maintain monthly reconciliation of general ledger accounts, providing reports as required.

Your Experience Matters What we're looking for:

• Education: Bachelor's degree in business administration or related field preferred, with certification through HFMA or AEPAM (CMPA or CPAM); or equivalent combination of education and experience. 
• Experience: Minimum of two (2) years' experience in a multi-faceted business office preferably in a health-care setting, with one (1) year supervisory/management experience preferred.
• Additional Skill Requirements: Experience with computers and business software programs, particularly Excel.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance 100% company-paid health insurance up to family coverage
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital.

Compensation:

This is a full-time salary role, and the expected compensation range is $50,000 to $65,000 annually. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Business Office Manager

Qualifications

Get to know us Outstanding Care, Compassionate People, Unparalleled Service 

Welcome to Hendricks Behavioral Hospital (HBH), a distinguished behavioral health facility in Indiana, dedicated to providing personalized care and support for individuals facing mental health and chemical dependency challenges. Our comprehensive range of inpatient and outpatient services is designed to cater to the unique needs of each patient, ensuring they receive the highest quality of care.

At HBH, we are deeply committed to creating a safe and supportive environment for our patients and are proud of our team of talented professionals who call HBH their home. We believe in the power of community collaboration and strive to make a positive impact on the lives of those we serve.

Join us at Hendricks Behavioral Hospital in providing exceptional care and be part of a transformative healthcare experience.

To learn more, please visit our website:

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

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At Hendricks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.