Jobs
>
Fairfield

    Customer Service Advisor - Fairfield, United States - Schnitzer Steel

    Default job background
    Description

    ** Customer Service Advisor**

    **Job Category****:** Retail **Requisition Number****:** TEMPL014636 Showing 1 location **Job Details**

    **Description**

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a can do selling spirit and the ability to work as a team to meet the stores sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.

    **Essential Functions:**

    Promote the Pick-n-Pull Safety Culture.

    Be a team player. Work as a member of the team to help the team achieve its goals.

    Maintain a high level of integrity.

    Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.

    Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.

    Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.

    Follow all company policies and procedures.

    Identify when customer interaction requires assistance from management.

    Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.

    Additional duties as assigned.

    **Qualifications:**

    Must work safely at all times.

    Must have good people skills with an outgoing friendly positive attitude.

    Able to work retail hours including overtime, weekends and holidays.

    Must have reliable means of transportation.

    Must be able to read, write, and speak in the English language.

    Bilingual in Spanish a plus, but not required.

    Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.

    Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.

    Previous experience in a retail environment preferred but not required.

    **Physical Activities Required to Perform Essential Functions:**

    Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.

    Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.

    Vision must be sufficient to perform job functions safely as described above.

    Able to work on feet (stand and walk) for assigned work shift.

    **Job Conditions:**

    Exposure on a regular basis to outdoor weather conditions.

    Exposure to occasional noisy conditions and machinery operation.

    **PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.**

    All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

    Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires.

    An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

    All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

    As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**


  • Crash Champions Collision Repair

    Service Advisor

    4 weeks ago


    Crash Champions Collision Repair Fairfield, United States

    $60, ,000 / year depending on experience - Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. - Completes initial estimates, write complete estimates after full di Service Advisor, Advisor, Retail, Aut ...


  • Wise Auto Group Vacaville, United States

    MAZDA OF VACAVILLE is hiring a Service Advisor for our growing service department We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Mazda of Vacaville is more than a job - it's a career ...

  • Price Family Dealerships

    Service Advisor

    2 weeks ago


    Price Family Dealerships Fairfield, United States

    Duties and Responsibilities:Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time re ...

  • Wise Auto Group

    Service Advisor

    2 weeks ago


    Wise Auto Group Vallejo, United States

    Job Title: Service Advisor · Location: Vallejo Hyundai, Vallejo, CA · Company: Vallejo Hyundai · Description: · Vallejo Hyundai, a reputable franchise dealership, is seeking a dynamic Service Advisor to join our team. Our dealership is committed to providing exceptional service, ...

  • NovaWorks Solutions

    Service Advisor

    1 week ago


    NovaWorks Solutions Alamo, United States Full time

    We are looking for you to join our team as a service advisor (m/f/d) full-time for our car dealership in Kaufbeuren. · Your main tasks: · Advising customers on scope, duration, and cost of work · Ensuring promised appointment/workshop scheduling · Arranging for parts availability ...

  • Wise Auto Group

    Service Advisor

    1 week ago


    Wise Auto Group Vallejo, United States

    Wise Auto Group has been your automotive family for over 100 years We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while providing ...


  • Phoenix Technologies Pleasant Hill, United States Full time

    Not all cars are the same. Not all car dealerships are the same. · What sets our family business apart are satisfied customers and employees over the years. In our search for new employees, we are not only looking for technical qualifications. We are looking for people who will e ...

  • Wise Auto Group

    Service Advisor

    2 weeks ago


    Wise Auto Group Vacaville, United States

    Job Description · Job DescriptionWise Auto Group has been your automotive family for over 100 years We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the b ...


  • Wise Auto Group Vacaville, United States

    MAZDA OF VACAVILLE is hiring a Service Advisor for our growing service department We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Mazda of Vacaville is more than a job - it's a career ...


  • University of California Berkeley Berkeley, United States

    Student Services Advisor U), College of Natural Resources - Office of the Dean About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of ...

  • Sonic Automotive

    Service Advisor

    2 weeks ago


    Sonic Automotive Walnut Creek, United States

    Service Advisor - MB of Walnut Creek in Walnut Creek, CA at Sonic Automotive · Job Type: · Customer ServiceExperience: · AssociateJob Description · Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely, f ...


  • The Pep Boys Manny Moe & Jack of California Vallejo, United States

    **Position Summary** · Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. · **Duties & Responsibil ...

  • Volvocarswalnutcreek

    Service Advisor

    2 weeks ago


    Volvocarswalnutcreek Walnut Creek, United States

    Volvo Cars Walnut Creek isthe leading Volvo dealershipin northern California. Come experience the difference that a family owned and operated dealership has to offer. · Benefits401(k) Retirement Plan100% paid medical benefitDental and Vision5 day work week, Monday through Friday ...


  • University of California Berkeley Berkeley, United States

    Student Services Advisor U) - Jacobs Institute for Design Innovation About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgr ...


  • Wise Auto Group Vacaville, United States

    Job Description · Job DescriptionMAZDA OF VACAVILLE is hiring a Service Advisor for our growing service department We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Mazda of Vacaville i ...

  • Wise Auto Group

    Service Advisor

    1 week ago


    Wise Auto Group Vallejo, United States

    Job Description · Job DescriptionJob Title: Service Advisor · Location: Vallejo Hyundai, Vallejo, CA · Company: Vallejo Hyundai · Email Resumes to: · Description: · Vallejo Hyundai, a reputable franchise dealership, is seeking a dynamic Service Advisor to join our team. Our deal ...

  • Winter Honda

    Service Advisor

    1 week ago


    Winter Honda Pittsburg, United States

    Automotive Service Advisor (Honda) · Winter Honda of Pittsburg Ca. has an immediate opening for career minded Professional Service Advisor offering Top Pay & Benefits. · Benefits: · Commission based pay plan, CSE Bonuses, MOC incentives, social media incentives, 401K, Health c ...

  • Wise Auto Group

    Service Advisor

    3 weeks ago


    Wise Auto Group Vallejo, United States

    Job Description · Job DescriptionWise Auto Group has been your automotive family for over 100 years We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the b ...

  • Wise Auto Group

    Service Advisor

    1 week ago


    Wise Auto Group Vallejo, United States

    Job Description · Job DescriptionWise Auto Group has been your automotive family for over 100 years We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the b ...

  • Novato Toyota - Kia of Marin

    Service Advisor

    2 weeks ago


    Novato Toyota - Kia of Marin Novato, United States

    Job Description · Job DescriptionNovato Toyota/Kia Marin is hiring a Service Advisor professional to join our team. If you're excited to be part of a winning team, Novato Toyota/Kia Marin is a great place to grow your career. · Responsibilities · Greet customers and offer excelle ...