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Hebron

    Restoration Supervisor - Hebron, United States - SERVPRO of Talbot/Dorchester/Mid-Upper Shore/The Lower Shore

    SERVPRO of Talbot/Dorchester/Mid-Upper Shore/The Lower Shore
    SERVPRO of Talbot/Dorchester/Mid-Upper Shore/The Lower Shore Hebron, United States

    3 days ago

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    Description

    Job Description

    Job DescriptionSERVPRO of The Lower Shore is hiring a
    Restoration Supervisor

    Benefits:
    Competitive compensation
    Superior benefits
    Paid training
    Career progression
    Personal and professional development
    And more


    As the front-line representative of the SERVPRO brand, the
    Restoration Supervisor demonstrates the companys Here to Help commitment to customers and clients.

    This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.


    Key Responsibilities
    Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
    Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
    Thoroughly document restoration projects support the services provided
    Manage labor, equipment, and supply usage on assigned projects
    Communicate progress, problems, and important updates with internal team members.
    Verify all safety protocols are established and followed for workplace safety
    Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
    Coach and train restoration technicians


    Position Requirements
    High school diploma/GED
    Valid drivers license
    At least 1 year of experience in cleaning, restoration, or construction
    IICRC certification a plus, not required


    Skills/Physical Demands/Competencies
    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
    Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
    Ability to repetitively push/pull/lift/carry objects
    Ability to work with/around cleaning agents

    Each SERVPRO Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
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