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LPN Coach - Tampa, United States - Marwood Group & Co USA LLC
Description
Clinical Professionals will provide telephonic care navigation and education to patients with MSK issues impacting the Shoulder, Hips, Knees, Cervical, and Lumbar Spine.
Clinical professionals will gather pertinent medical history as appropriate for assessment of the current treatment algorithm and the potential for additional treatment options or formal medical opinion.
Responsibilities include:
Triage (initial) and follow up (subsequent) on patient's symptoms, treatment, and care satisfaction
Medical/surgical decision support
Contact and advocate on the patient's behalf with the current treating physician if a clinically concerning situation identified
Connection and engagement with Virtual physical therapy if warranted
Connection and scheduling with Local Physical Therapy clinic if warranted
Connection and scheduling with a high-quality MD Expert for diagnosis consideration and treatment plan formation.
Connection and scheduling with a local high-quality surgeon for Consultation.
Connection and engagement with a virtual expert second opinion
Connection with a digital home engagement platform for chronic pain, stress management, posture, ergonomics, and home exercise program.
Member education
Education on the benefits of a surgical second opinion when elective surgery is being considered.
Verbal education and delivery of educational materials digitally
Clinical Professionals will review care history with patients with care navigation and educational focus to reinforce current treatment instructions and/or education on additional treatment options.
Clinical Professionals will exercise clinical judgment in life and limb-threatening situations for proper connection and communication to the current treating provider or emergency medical services if warranted.
Minimum Requirements:
Full-time positions are eligible to participate in company benefits including Medical, Dental, Vision, Life Insurance, LTD, AD&D, Spouse, and Dependent Life.
Retirement plan (401k) with company match, paid holidays, and paid time off.
Flexible Schedules are available full and part-time, Monday – Friday between 8 am and 7 pm On-site in the Tampa office.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
