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Revenue Support Representative
1 week ago
Stericycle, Inc. Chicago, United StatesUnder direction of the Manager Revenue Realization this position is responsible for researching, verifying and capturing revenue leakage through analysis of current customer contracts and use of core systems (SteriWorks, S 4, and Salesforce). Key dut Revenue, Support, Representat ...
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Customer Support Representative
3 days ago
GOGcG Chicago, Illinois, United States PermanentOverview: · As our client base continues to expand, GCG is looking for a Customer Support Representative to support the Inside and Outside Sales team for our Connectivity and Network Solutions (CNS) division · In this role, you will contribute to the team's success by providing b ...
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Customer Support Representative
2 weeks ago
myGwork - LGBTQ+ professionals & allies Chicago, United StatesThis inclusive employer is a member of myGwork the largest global platform for the LGBTQ+ business community.About The RoleThe Customer Support Representative will work as part of our dynamic global support team supporting the Commodities & Energy data business. Covering one of t ...
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Technical Support Representative
2 weeks ago
TradeStation Chicago, United States[Link available when viewing the job] · Who We Are · : · TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.At TradeStation, we're continuously pushing the ...
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Technical Support Representative
2 weeks ago
TradeStation Chicago, United States#WeAreTradeStation · Who We Are: · TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's p ...
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Revenue Support Representative
1 week ago
Stericycle Inc. Chicago, United StatesTitle: Revenue Support Representative · Requisition Id: 33850 · Job Function: Sales Support · Career Area: Sales & Marketing · Work Location: Chicago - Riverside · About Us: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-base ...
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Customer Support Representative
2 days ago
Friend Health Chicago, United StatesJob Description · Job DescriptionPosition SummaryCustomer Support Representative will be responsible for answering incoming calls from patients and scheduling appointments as needed with Friend Family Health Center's Providers. The position will work a 40-hour week, which include ...
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Customer Support Representative
6 days ago
CoinFlip Chicago, United StatesCoinFlip is a leading fintech company powered by cryptocurrency. The company operates the worlds largest network of cryptocurrency ATMs by transaction volume with over 4,500 kiosks across 49 US states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and ...
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Customer Support Representative
4 days ago
Rent Butter Inc Chicago, United StatesJob Description · Job Description · Rent Butter, Inc is a resident screening and verification platform utilized by housing providers. We are looking for a motivated and enthusiastic individual to join our customer support team and help us maintain our high standards of customer s ...
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Customer Support Representative
4 days ago
Rent Butter Inc Chicago, United StatesJob Description · Job DescriptionBenefits:401(k) · Competitive salary · Health insurance · Paid time off · Training & development · Rent Butter, Inc is a resident screening and verification platform utilized by housing providers. We are looking for a motivated and enthusiastic in ...
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Customer Support Representative
2 weeks ago
Zentro Chicago, United StatesZentro is one of the fastest-growing internet service providers in the country, and were not about to stop there. · Were putting the corporate giants on notice by providing residential and business customers with remarkably fast, exceptionally reliable internet service for less. ...
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Senior Customer Support Representative
1 week ago
Morningstar Credit Ratings, LLC Chicago, United StatesSenior Client Support Representative page is loaded · Senior Client Support Representative · Apply · locations · Chicago · time type · Full time · posted on · Posted 4 Days Ago · job requisition id · REQ · About the role: · Morningstar Licensed Data gives clients indep ...
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Customer Service Support Representative
1 week ago
Freedman Seating Chicago, United States** Freedman Seating Co** · ** Customer Service Support Representative** · Chicago, IL 60651 · Freedman Seating Co. · We are looking to add on to our great team Freedman Seating Company is hiring for a Customer Service Support Representative. Freedman Seating Company has been ...
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Senior Client Support Representative
2 days ago
Morningstar Credit Ratings, LLC Chicago, United StatesSenior Client Support Representative page is loaded · Senior Client Support Representative · Apply · locations · Chicago · time type · Full time · posted on · Posted 4 Days Ago · job requisition id · REQ · About the role: · Morningstar Licensed Data gives clients inde ...
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Customer Support Representative, B2B
2 days ago
Keeper Security, Inc. Chicago, United StatesJob Description · Job DescriptionKeeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headq ...
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Senior Client Support Representative
9 hours ago
Morningstar Chicago, United StatesAbout the role: · Morningstar Licensed Data gives clients independent, comprehensive, and timely data and research they can use to empower investor success. The Senior Customer Support Representative will work as part of our dynamic global team supporting the Licensed Data busin ...
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Senior Client Support Representative
2 weeks ago
Morningstar Chicago, United States Full timeAbout the role: · Morningstar Licensed Data gives clients independent, comprehensive, and timely data and research they can use to empower investor success. The Senior Customer Support Representative will work as part of our dynamic global team supporting the Licensed Data busine ...
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Chicago Public Schools Chicago, United StatesChicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every n ...
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Chicago Public Schools Chicago, United StatesChicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every n ...
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American Income Life AO - Kelechi Anele Chicago, United StatesWe are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team · As our Customer and Sales Support Representative, you'll be responsible for providing top-notch customer service, resolving customer inquiries, and supporti ...
Product Support Representative - Chicago, United States - FIS
Description
Job DescriptionThe world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests.If you want to grow personally and professionally, we'd like to know:
Are you FIS?About the role:As a Product Support Representative, you will work with FIS clients to provide in-depth product support with excellent customer service.
You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.About the team:
Our team is a transaction network. Much of our work is through email and phone calls. Superb customer service is our highest priority.
What you will be doing:
Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment. Provide in-depth product support and researching client issues. Troubleshoot problems with equipment or software applications and recommend corrective action. Document customer information and recurring technical issues to support product quality programs and product development.
What you will need:
Prior banking experience Strong analytical, organizational and time management skills The ability to work independently You are an excellent communicator and strong problem-solver Knowledge of FIS products a plus Recent Technical BackgroundAdded bonus if you have:FINRA Series 7 and Series 63 is a huge bonus.
If you do not have either of these, you must be willing to take the tests with a passing score within the first 90 days of employment.
What we offer you:
At FIS, we hire the best.
In return, you receive exceptional benefits including:
Opportunities to innovate in fintech Tools for personal and professional growth Inclusive and diverse work environment Resources to invest in your community Competitive salary and benefitsFIS is committed to providing its employees with an exciting career opportunity and competitive compensation.
The pay range for this full-time position is $ $32.90 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location.
Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training.
Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply.
If you are made a conditional offer of employment, you will be required to undergo a drug test.ADA Disclaimer:
In developing this job description care was taken to include all competencies needed to successfully perform in this position.
However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.
All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Product Support Representative professionals in Chicago
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Tanishq Patil
Master's Student at University of Illinois.
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James Clausing
Master of Business Administration - Management
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Obinna Aronu
Filtration Engineer II
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Aya Hajissa
Energetic Healthcare Professional
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Joseph Heidenreich
Mechanical Engineering Management
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Kai Lemus
Visual Merchandiser