Valuation Management System Coordinator - New York, United States - Bonhams

Bonhams
Bonhams
Verified Company
New York, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

About Bonhams
Bonhams is a global auction house with an 18th century heritage poised for transformative change.

Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewelry, and entertainment memorabilia.


Our employees are passionate about their work, and we pride ourselves on a bespoke approach that aims to make every client feel important.

It is an exciting time for our business and our global leadership team of art world professionals are now ready to for a People focused team to help them develop their talent strategy, strengthen our people brand globally, build organizational capability and drive process improvement.


About the team
Bonhams receives around 100,000 valuation enquiries globally each year.

Bonhams Valuation Management System (VMS) forms an effective and efficient consignment tool for our business and the newly created VMS Support Team will play an integral role in managing the flow of enquiries through the business.


About the role
In your role as Valuation Management System Coordinator, you will be responsible for reviewing and efficiently triaging valuation enquiries.

Key Responsibilities

  • Work with your team to efficiently review and triage all valuation enquiries, forwarding them on to the relevant expert department, regional office, or local representative as appropriate.
  • Issue 'no sale value' communications to clients where their item is not suitable for sale at Bonhams.
  • Work with individual expert departments to proactively manage their enquiries pipeline, mitigating bottlenecks and ensure an efficient speed of response time.
  • Work with individual expert departments to follow up and track high value submissions onwards, particularly those taken offline and managed manually by expert departments.
  • Work with expert departments and Business Intelligence to identify opportunities for improvement around speed of response time and conversion rates from enquiry to consignments.

About you


You will have a broad, generalized understanding of different fine art genres and object types, most likely gained through practical experience within a regional or global auction house, an appraiser (US only), museum or art gallery.

You will have a practical, can-do approach and be able to seek out further information where required.

You are able to work independently, as well as part of a wider team, and to manage your time efficiently.

We are able to consider flexible working requests for these roles.

These roles are not location specific and can either be based out of a Bonhams central or regional office location, or work from home, or a combination of the two.

Key Skills and Experience

  • Prior experience in a Client Services, Valuations or Appraisals team.
  • General knowledge of the different fine art genres and object types.
  • Selfmotivated and with excellent organisational skills.
  • Comfortable working independently as well as part of a team.

What We Offer
In addition to an active and progressive work environment, Bonhams offers a competitive benefits package to encourage work/life balance, including:

  • Shortened work week: Standard workday is 7.5 hours and work week is 37.5 hours
  • Excellent medical, dental and vision insurance
  • HMO, EPO, PPO with FSA and HSA
  • 20 days paid time off (PTO)
  • 12 paid holidays and holiday break from Christmas to New Years Day
  • 16 weeks fully paid parental leave and flexible work arrangements
  • 401(k) retirement plan with company contribution
  • Life insurance with AD & D
  • Short
- and long-term disability

  • Paid cellphone and data service
  • Tuition reimbursement
  • Commuter benefits (transit and parking)
  • Employee assistance program (EAP)
  • Professional development: free online training and expansive content library
  • Onboarding buddy: 90 day mentor to welcome and orient new joiners
  • Employee resource groups: social club, diversity committee, mentorship program
  • Sponsored socials: annual staff art exhibition, annual summer and holiday parties, weekly breakfast
Bonhams is an Equal Opportunity Employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

Bonhams participates in E-Verify.

Applicants who best match the position needs will be contacted.
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