-
Care Specialists
2 weeks ago
Visiting Angels Of Va Los Angeles, United StatesCare Specialists (PCA, CNA, NA) Overnights · VISITING ANGELS CHARLOTTESVILLE · is looking for those Care Specialists to help the senior population.If your passion is helping the older generation and If you would like a workplace that appreciates you, where you feel like family. ...
-
IT Customer Care Specialist
1 week ago
UCLA Health Los Angeles, United StatesJOB DUTIES · Description The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation pathways.There are multiple customer entry points to UCLA H ...
-
Customer Care Specialist
1 day ago
Madhappy Limited Los Angeles, United States**Customer Care Specialist** · at Madhappy Los Angeles, CA **Customer Care Specialist** · At Madhappy, we are on a mission to make the world a more optimistic place by creating conversation around mental health. We want to make an impact for decades to come in producing the hig ...
-
Customer Care Specialist
1 day ago
ACCO Engineered Systems Los Angeles, United States**Customer Care Specialist** · **Location:** Pasadena, CA · We are looking for a **Customer Care Specialist** to join our **Pasadena Office** · section with current news and events. · Under the direction of the Manager of Business Process, this position is responsible for res ...
-
customer care specialist
5 days ago
GHP Management Los Angeles, United States Full timeAs the Customer Care Specialist , you will play a crucial role at GHP. Your mission will be to create the greatest possible living experience. You will serve as the first point of contact for all resident interactions onsite. As a successful Customer Care Specialist, you will de ...
-
customer care specialist
2 weeks ago
GHP Management Los Angeles, United StatesAs theCustomer Care Specialist, you will play a crucial role at GHP. Your mission will be to create the greatest possible living experience.You will serve as the first point of contact for all resident interactions onsite. As a successful Customer Care Specialist, you will demons ...
-
Care Team Specialist
5 days ago
JWCH Institute Los Angeles, United StatesPosition Purpose:Under direction of the Care Team Supervisor, the Care Team Specialist will be participating in a multi-disciplinary team, contributing to client engagement, retention, safety and support for the clients of the New Beginnings/Tiny Homes program. The position will ...
-
Care Team Specialist
3 weeks ago
JWCH Institute Los Angeles, United StatesJob Description · Job DescriptionPosition Purpose: · Under direction of the Care Team Supervisor, the Care Team Specialist will be participating in a multi-disciplinary team, contributing to client engagement, retention, safety and support for the clients of the New Beginnings/Ti ...
-
Customer Care Specialist
4 weeks ago
GHP Management Los Angeles, United StatesJob Description · Job DescriptionApply here: · As the Customer Care Specialist, you will play a crucial role at GHP. Your mission will be to create the greatest possible living experience. You will serve as the first point of contact for all resident interactions onsite. As a su ...
-
Care Management Specialist
1 day ago
Commerce Casino Los Angeles, United StatesCommerce Casino is the world's largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as 'Where the World Comes to Play.' Commerce Casino offers a comprehensive benefits package to inclu ...
-
Veterinary Client Care Specialist
7 hours ago
Veterinary Cancer Group SFV Los Angeles, United StatesPosition at Veterinary Cancer Group SFVVeterinary Cancer Group SFV is hiring an Experienced Client Care Specialist to join our amazing oncology team The Client Care Specialist is the primary support to our front office.Veterinary Cancer Group in San Fernando Valley invests heavil ...
-
Veterinary Client Care Specialist
2 days ago
Veterinary Cancer Group SFV Los Angeles, United States· Position at Veterinary Cancer Group SFV · Veterinary Cancer Group SFV is hiring an Experienced Client Care Specialist to join our amazing oncology team The Client Care Specialist is the primary support to our front office. · Veterinary Cancer Group in San Fernando Valley inve ...
-
Linkage to Care Specialist #722104
2 weeks ago
Los Angeles LGBT Center Los Angeles, United StatesPosition: Linkage to Care Specialist #722104 · Program: Community Health Programs · Department: Health Services · Reports to: Trans Wellness Center Site Manager · Compensation: $23.00-$30.35 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am ...
-
Customer Care Compliance Specialist
3 weeks ago
Paul Davis Restoration of West Los Angeles Los Angeles, United StatesJob Description · Job Description · Benefits: · Training & development · Position: · Customer Care Compliance Specialist · What does a Customer Care Compliance Specialist with Paul Davis do? · Conducts customer outreach and takes inbound calls from customers and team members ...
-
Customer Care Compliance Specialist
3 weeks ago
Paul Davis Restoration of West Los Angeles Los Angeles, United StatesJob Description · Job DescriptionBenefits:Training & development · Position: Customer Care Compliance Specialist · What does a Customer Care Compliance Specialist with Paul Davis do? Conducts customer outreach and takes inbound calls from customers and team members, excels at bui ...
-
Customer Care Compliance Specialist
3 days ago
Paul Davis Restoration Los Angeles, United StatesBenefits: · * Training & development · Position: Customer Care Compliance Specialist · What does a Customer Care Compliance Specialist with Paul Davis do? · * Conducts customer outreach and takes inbound calls from customers and team members, excels at building rapport and trust. ...
-
Respite Care Administrative Specialist
3 weeks ago
Volunteers of America Los Angeles Los Angeles, United StatesJob Description · Job DescriptionAbout Us: · VOALA · Helping Our Most Vulnerable Change Their Life Stories · Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a v ...
-
ODR Care Manager Specialist
3 weeks ago
Volunteers of America Los Angeles Los Angeles, United StatesJob Description · Job DescriptionAbout Us: · VOALA · Helping Our Most Vulnerable Change Their Life Stories · Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a v ...
-
Ambulatory Care Specialist I
1 day ago
B. Braun Medical Inc Los Angeles, United StatesB. Braun Medical, Inc. · B. Braun Medical, Inc. · Ambulatory Care Specialist I · US-CA-Los Angeles · Job ID: · Type: Remote - Full Time · # of Openings: 1 · Category: Sales · Remote U.S. · Overview · About B. Braun · B. Braun Medical Inc., a leader in infusion therapy ...
-
Linkage to Care Specialist #605305
2 weeks ago
Los Angeles LGBT Center Los Angeles, United StatesJob Description · Job DescriptionPosition: Linkage to Care Specialist #605305 · Program: Community Programs · Department: Health Services · Reports to: Trans Wellness Center Program Manager · Compensation: $23.00-$30.35 per hour, plus $1.75 per hour Shift Differential Premium for ...
Youth Care Specialist I #901302 - Los Angeles, United States - Los Angeles LGBT Center
Description
Job Description
Job DescriptionPosition: Youth Care Specialist I #901302
Program: Youth Residential
Department: Youth Services
Reports to: Program Supervisor
Compensation: $20.00-$26.39 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am
Schedule: Sunday-Tuesday 9:00am-5:30pm & Wednesday-Thursday 12:00pm-8:30pm
Status: 100%, Full-Time, Non-Exempt, Union
Probation: 90 days
Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan
Center's Mission:
Building a world where LGBT people thrive as healthy, equal, and complete members of society.
DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, street outreach, case management, counseling, a crisis shelter, a transitional living program (TLP) and supportive apartments. Our community-based programs include services for youth at-home, in school or in systems of care.
JOB SUMMARY The Youth Care Specialist provides a variety of supportive services including but not limited to, direct oversight and supervision of drop-in and 24/7 interim & permanent supportive housing programs, assistance with basic needs, street outreach, employment preparation and placement assistance, education, housing navigation, individualized case management, crisis intervention and behavioral support, transportation and other services that address the overall needs of drop-in, residential and community members. This position works with a population that is currently or formerly experiencing homelessness and has high rates of mental health, health and substance-related issues. The ideal candidate must be familiar with and have experience with this population.
ESSENTIAL FUNCTIONS:
• Provide a welcoming presence onsite for members to engage with by answering questions, providing information and facilitating engagement opportunities;
• Provide a comprehensive continuum of homelessness prevention services, including street outreach, employment preparation and placement assistance, individualized case management, education, housing location and retention, and other supportive services;
• Follow a framework of care goals and department protocols to ensure member and resident safety, provide crisis intervention and de-escalation along a spectrum of intervention techniques;
• Provide direct supervision and assistance with basic needs (meals, clothing, hygiene) and day to day program operations;
• Conduct intake, CES assessment, and individualized needs assessments and collaborate with youth to develop a services and housing stability plan that addresses barriers to obtaining services, housing and healthcare;
• As the primary Point of Contact work in collaboration with a team of service providers in an effort to obtain, stabilize and maintain housing;
• Implement a philosophy-of-care, including housing-first, harm-reduction and trauma-informed care principles;
• Collaborate with other LA LGBT Center departments and outside organizations agencies on youth events, resources and youth development opportunities;
• Plan and facilitate programming, events and activities utilizing a Positive Youth development framework that develops a sense of competence, usefulness, power and belonging among at-risk youth, youth experiencing homelessness, at-home/at-school youth and youth who see themselves as the leaders of the future;
• Conduct outreach and engagement;
• Complete general operational and administrative work such as compiling data, statistics, preparing reports, and drafting correspondence;
• Organize and maintain program files and materials through data entry and database maintenance;
• Assist with special projects as directed by management staff;
• Other duties as assigned;
JOB QUALIFICATIONS AND EXPERIENCE:
• Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people;
• A passion for the Center's work and its mission to make the world a better place for LGBTQ people;
• Knowledge and understanding of the issues affecting LGBTQ youth, including experience working with high risk youth (specific work with gay, lesbian, bisexual, transgender and/or runaway youth a plus);
• Minimum 3 years of experience in related field, specifically working with youth experiencing homelessness/housing instability, foster youth, and/or mental illness, low-income, or individuals experiencing homelessness or Bachelor's Degree (Social Work, Social Services, Public Health or related field);
• Experience with substance abuse/mental health case management and crisis intervention;
• Be able and willing to work flexible hours which may include evenings, weekends, and holidays;
• Knowledge of housing-first, harm-reduction, trauma-informed care principles;
• Ability to work with a high acuity population and able to de-escalate threatening/volatile situations with clients;
• Ability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative clients;
• Ability to apply principles of professional boundaries and ethics to on the job situations;
• Ability to build rapport and trust with youth and demonstrate active (reflective listening);
• Ability to engage youth in activities and facilitate workshops;
• Bilingual skills, a plus (English/Spanish fluency preferred, American Sign Language fluency, a plus);
• Access to reliable transportation and the ability to be insured;
• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications;
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status.
The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact