Customer Operations Associate, Enterprise - New York - Shiftsmart Inc

    Shiftsmart Inc
    Shiftsmart Inc New York

    4 days ago

    Description

    Job Description

    • Own customer operations end-to-end, serving as the central point of accountability for process invention, system design, and cross-functional execution for customer issues, requests, and workflows at enterprise scale.
    • Design scalable systems including intake prioritization resolution escalation reporting turning ad hoc processes into repeatable systems.

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