Operations Analyst - New York, United States - NYU Langone Health

Mark Lane

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Mark Lane

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Description

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. _For more information, go to _nyulangone.org_, a_nd interact with us on _LinkedIn_, _Glassdoor_, _Indeed_,_ _Facebook_, _Twitter_, _YouTube_ and _Instagram_._


Position Summary:

We have an exciting opportunity to join our team as a Operations Analyst.


Responsibilities:

1) Prepares operations-related reports including but not limited to patient volumes, volume targets, telephone utilization, and Beacon reports. Proposes suggestions and solutions to manager.

2) Responsible for identifying, querying, analyzing, and visualizing data through reports and presentations, to support operations, quality and performance metrics

3) Assists in updating RVUs, MD utilization, and various other ad hoc operational analyses. Provides written analytical insight and summaries as needed.

4) Assists with data manipulation/loads using SQL or Python, and Tableau for volume, clinical analyses, operational analyses, patient registries, and other ad hoc data analyses. Provides automated solutions to enhance efficiency where applicable.

5) Queries and analyzes data from various hospital systems, including the electronic medical record system (Epic), enterprise data warehouse (EDW), and more, to gather meaningful insights and produce actionable reports for hospital operations

6) Collaborates with PCC clinical and operations leaders in the development of ad hoc analyses to assist with decision making. This includes supporting the implementation of scorecards/dashboards for individual departments as necessary.

7) Execute complex analytics to inform quality, safety, patient experience, and operations decisions

8) Appropriately plan and scope analyses, using quantitative and qualitative skills, finding and querying complex data, and sharing data and results in a digestible and visually appealing manner

9) Interprets monthly operational results identifying trends, patterns and opportunities for improvement.

10) Presents data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred)

11) Transforms/interprets operations reports and requirements into actionable insights for hospital operations.

12) Keep abreast of new developments, techniques and methods regarding technical solutions in supporting the different reports and systems.

13) Other duties as assigned.


Additional Position Specific Responsibilities:

Demonstrate skill in analytics, data visualization, Tableau, Microsoft Excel, RDBMS
Strong knowledge of SQL, R, or Python
Strong attention to detail
Ensure Data Integrity
Must be able to take ownership of projects and work both independently and as a team member
Demonstrated organizational skills, self-motivation, flexibility, and the ability to thrive in a fast-paced, energetic, highly creative, entrepreneurial environment
Possess time management skills and has ability to coordinate and manage multiple priorities in a changing environment with mínimal supervision
Strong conceptual and analytical abilities with the ability to identify issues and opportunities and be able to solve problems


Minimum Qualifications:

To qualify you must have a Complies with regulatory requirements appropriate for position.
Ability to communicate effectively with internal and external clients.
Strong problem solving and analytical skills.
Ability to coordinate and manage multiple priorities in a changing environment with mínimal supervision.
Must be able to generate moderately complex reports and multimedia presentations.
Bachelors Degree in a Business or Health Related field.


Preferred Qualifications:

Bachelors Degree in a Business or Health Related field.
Operations related experience, preferably in a healthcare setting.

NYU Langone Health provides its staff with far more than just a place to work.

Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.


NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

The salary ra

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