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    Technical Services Engineer - Louisiana, United States - Aplin

    Aplin
    Aplin Louisiana, United States

    3 weeks ago

    Default job background
    Description
    Technical Services Engineer - Jr and Sr Needed (BH

    Location

    Louisiana, United States

    Sector

    Engineering

    Salary

    90,000.00 CAD to 120,000.00 CAD per annum
    If you are a talented and experienced Technical Services Engineer, Aplin has the right opportunity for you Our client, a leader in their field, has partnered with Aplin to grow their team

    Our client is looking for both junior and senior candidates.


    Responsibilities:
    Assist customers in product application through visits, demonstrations, training, and phone support.
    Collaborate with customers to determine product feature requirements for marketing purposes.
    Provide technical support to resolve customer concerns, including application notes, conference papers, and demonstrations.
    Contribute to strategic planning by identifying customer service trends and suggesting improvements.
    Assist in proposal preparation and presentation for products, services, and systems.
    Serve as a secondary technical contact for customers.
    Participate in training efforts and assist with product installation, commissioning, and operation.
    Attend industry technical meetings to stay updated on advancements and trends.
    Provide input for manuals, datasheets, and ordering guides.
    Support marketing, sales, application engineering, and development activities.
    Stay updated on industry trends and advancements through educational opportunities and professional organizations.
    Maintain an expert level of knowledge in electric power system protection and automation.
    Ensure timely completion of assigned work with high-quality results.
    Assume project management responsibilities as needed.
    Perform supervisory duties as assigned.
    Fulfill other duties as needed.

    Skills & Qualifications:
    Bachelor's degree in Electrical Engineering required.
    3-5 years of experience working with relays and recorders.
    Working knowledge of electric power systems, protective relay applications, and industry practices.
    Experience with EMTP, load flow, and short circuit studies.
    Strong commitment to customer success.
    Excellent technical, speaking, and writing skills.
    Ability to work effectively in a team environment.
    Proficiency in computer and business software.
    Exceptional organization and execution skills.
    Background check and negative drug test required.

    Preferred Technical Qualifications:
    Experience with electric power transmission, distribution, and generation systems.
    Experience in power systems protective relay and fault recorder use in transmission lines and substations.
    Knowledge of advanced communication protocols and system architecture.
    Experience leading project teams.
    Expertise in system protection, integration, and automation applications.

    Ideal Candidate:
    Demonstrated excellence in customer service, problem-solving, and technical support.
    Proficient in electric power system protection and automation, particularly with relays and recorders.
    Effective time management skills, especially when working remotely with multiple demands.
    Willingness to travel up to 25% domestically and internationally.

    We are an award-winning employment agency that finds top talent for exceptional organizations across North America. There are no fees to apply for our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. All applicants must be legally entitled to work in Canada. This includes having proper documentation, such as a work permit.

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