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Wilmington

    Coord Pharmacy Technicians - Wilmington, NC, United States - New Hanover Regional Medical Center

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    Description
    Why Novant Health?
    ~ Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities
    ~LeapFrog Grade "A" Ratings at Novant Health facilities
    ~ Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

    Location:
    New Hanover Regional Medical Center


    Department:
    Pharmacy


    Full Time Equivalent:

    FTE:
    1.

    Work Schedule:
    8HR DAY - Most of shift btwn 7A-3P

    Exempt from Overtime:
    Exempt: Yes
    Works under the supervision of a Pharmacy Manager and coordinates the Pharmacy Technician practice model.

    Responsible for administrative oversight and supervision of the Pharmacy Technician staff while managing the day to day activities and coordinating staff development, training and education.

    Evaluates Pharmacy Technician performance while ensuring that the highest level of customer service is delivered to our patients, families, and visitors through the promotion of our Standards of Behavior.

    Provides leadership to the technician support team of the Pharmacy Department. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Actively contributes to the planning and achievement of departmental objectives and goals. Actively contributes to the development, implementation, evaluation, and improvement of patient services, policies, and procedures.

    Holds regular Technician meetings to discuss, assess and follows up on issues pertinent to the Pharmacy Technician group, pharmacy department, and hospital.

    Maintains and seeks to improve employee engagement amongst the Pharmacy Technician group.
    Re-arranges scheduling to accommodate training. Reviews worked hours of technicians for approval of overtime. Compile technician overtime and PDO data and prepare related reports.


    Financial Responsibility:
    Understands and operates within the Inpatient Pharmacy budget and helps prepare budget variance reports as needed


    Performance Evaluation:
    Creates and maintains the Performance Evaluations of the Pharmacy Technicians. Monitors all relevant performance behavior. Implements performance improvement plans when necessary. Maintains coaching/disciplinary documentation for productivity, absenteeism, tardiness, professionalism, and performance.
    Leads the recruitment process for pharmacy technicians by evaluating each applicant's education, experience, skills, and personal traits necessary to be successful for any available position


    Regulatory Compliance:
    Maintains technician personnel folders including all required documentation such as technician certifications and registrations with the Board of Pharmacy. Reviews medication area/unit inspections to ensure monthly completion. Documents and follows up on non-compliance. Assure compliance with safety and security policy and procedures.


    Training:
    Provides orientation to new Pharmacy Technicians and oversees the pharmacy technician training program. Reviews policies and procedures with new employees. Participates in orientation of new Pharmacy Residents and Pharmacists by reviewing technician's roles and responsibilities.
    Performs other duties as assigned by Pharmacy Leadership.
    Registered Pharmacy Tech-NC

    • Cert Pharmacy Tech-National

    Education:
    The completion of an accredited Pharmacy Technician training program is desirable.

    Licensure / Certifications:
    Technician Certification (PTCB) is AND registration with the Board of Pharmacy required.

    Experience:
    Minimum of two years of previous experience as a hospital Pharmacy Technician is required


    Position:

    Must maintain full time status (1.Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

    It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position.

    Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.

    The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

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