Jobs
>
Denver

    Customer Accounts Specialist, Centralized Services - Denver, United States - Cardinal Group Management&Advisory LLC

    Default job background
    Description

    Job Description

    Job Description

    POSITION: Specialist, Customer Accounts

    COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $21-$24 per hour plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

    REPORTS TO: Manager, Customer Accounts

    SUMMARY:

    As a Customer Accounts Specialist, you are primarily responsible for rent collection, delinquency notices, resident communications, and accounts payable for an assigned group 4-6 conventional and student housing communities within the Cardinal Group portfolio. This role is part of Cardinal Group's new centralized services team and work may be performed remotely or at our HQ office in Denver, CO. Although your role may be remote and reports to the centralized services leadership team, you will work closely with the onsite team members to provide consistently excellent customer service to our future and current residential customers.

    ESSENTIAL RESPONSIBILITIES (Including but not limited to):

    • Manage the automated issuance of rent reminders and delinquency notices to residents at all assigned communities.
    • Initiate phone and email communications with delinquent residents and any co-applicants or guarantors.
    • Support future and current residents with ledger discrepancies and the posting/removal of charges at the direction of the Community or Portfolio Manager.
    • Provide resources for payment plans and rental assistance programs where applicable.
    • Issuance of move-out statements to vacating residents.
    • Processing of community accounts payable and accounts receivables, including the posting of all purchase orders and invoices for assigned communities.
    • Oversee the vendor credentialing process for new and unregistered vendor through our credentialing platform, OpTechnolgy.
    • Submission of expense reclassifications and accruals as directed by property accounting team for monthly financial reporting.
    • Assist community teams with lease and charge audits.
    • Offer efficient and courteous responses to all resident and community requests.
    • Pursue educational opportunities and developmental growth opportunities
    • Other responsibilities as assigned or required based on the needs of the business.
    • Participates in Cardinal U training as required.

    PREFERRED QUALIFICATIONS:

    • 3 - 5 years of experience in property management
    • 1 - 2 years of experience with property-level accounting and resident account management
    • High school diploma or GED equivalent is required, a bachelor's degree preferred
    • Maintains a consistent level of professional customer service.
    • Excellent written communication skills, especially short form for easily digestible with pointed, relevant information
    • Demonstrated ability to pay close attention to details and perform tasks with consistent accuracy
    • Working knowledge of Yardi / Entrata is preferred.
    • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
    • Ability to embody the Cardinal Culture and Cardinal Core Values every day.

    WORK ENVIRONMENT / PHYSICAL DEMANDS:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents primarily work in an office environment but may also have frequent exposure to outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. The employee is often required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind, and sleet. The employee must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.



  • Cardinal Group Management&Advisory LLC Denver, United States

    Job Description · Job DescriptionPOSITION: Specialist, Customer Sales · COMPENSATION: Non-Exempt / Hourly. Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $21-$26/hr plus bonus potential. Eligible to participate in the company benefits ...


  • Hertz Denver, United States

    Job Description · Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessa ...


  • Colorado Mountain College Denver, United States

    Imagine working at a college that welcomes everyone — students, faculty, staff, and community members — regardless of their backgrounds, beliefs, or traditions. An institution that is also integrally connected to, appreciated by, and supported by those same communities. · Envisio ...


  • Manpower Engineering Denver, United States Temporary

    Our client, a multinational telecommunication company is seeking an central office installer II to join their team. As an Central office installer II, you will be part of the telecommunications department supporting team. The ideal candidate will know about installing, maintainin ...


  • Ruhrpumpen Denver, United States

    Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career · As a Regional Sales Manager for the US Mining Market, you will provide a single point contact for Ruhrpumpen sa ...


  • Avenue Logistics Denver, United States

    Job Title: Account Executive - Avenue Logistics · Location: Central Business District, Downtown Denver, CO · About Avenue Logistics: · Avenue Logistics is not your typical logistics provider. Located in the lively Central Business District neighborhood of downtown Denver, we s ...

  • Balfour Senior Living

    Server

    3 weeks ago


    Balfour Senior Living Denver, United States Full time

    We are seeking talented and team-oriented associates to join our luxury senior living community, Balfour Central Park , located in the popular Central Park neighborhood in north Denver . Here our residents enjoy our signature amenities and services. We are committed to a work e ...

  • Rose Medical Center

    Registered Nurse

    6 days ago


    Rose Medical Center Denver, United States

    Hourly Wage Estimate: $ $50.65 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...

  • Spencer Ogden

    Building Engineer

    3 weeks ago


    Spencer Ogden Denver, United States

    As a key member of our energy engineering department, you will play a crucial role in designing, implementing, and optimizing energy-efficient systems for buildings of various types and sizes. Your primary responsibility will be to apply your expertise in mechanical engineering p ...


  • Tech Mahindra Denver, United States

    Job Responsibilities: · Research and strategize data analytical solutions to transform envisioned 5G features challenges. · Deploy integrated data analytics framework (application-level, data network and access-related analytics) in a 5G system to support service-based architectu ...

  • HSS Inc

    Dispatcher

    1 week ago


    HSS Inc Denver, United States

    Overview · HSS a Tarian company specializes in managed security services in both physical and virtual high-risk environments – keeping the excitement out of security since 7. We partner and serve with organizations in healthcare, aviation, schools, and other settings where safet ...


  • VCA Denver, United States Full time

    VCA Central Park Animal Hospital is seeking an experienced Associate Veterinarian to complement our talented team in Denver, Colorado. · Sign-on/Retention Bonus up to $25k · We've been serving the Central Park, Lowry, Aurora & Park Hill communities for more than 14 years We ...


  • MEDPACE Denver, United States

    Overview · Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective m ...


  • LocumJobsOnline Denver, United States Full time

    LocumJobsOnline is working with All Star Healthcare Solutions to find a qualified Hospitalist MD in Colorado · About The Position · An established group is seeking a Nocturnist physician in Central Colorado. For further details please read below and refer to Job ID# 71572 · Job D ...


  • TeamHealth Denver, United States Full time

    Job Description · Take your clinical practice to the next level TeamHealth has an excellent opportunity to grow your career as a physiatrist in an inpatient rehabilitation setting. You will work collaboratively with the primary care and rehab medicine team, physical, speech, and ...


  • Liberty Latin America Denver, United States

    What's the roleThis position will be part of a new layer of senior manager-level oversight of accounting for all the operations of LLA. It will be part of the LLA Accounting and Financial Reporting team that: (i) provides oversight of the accounting and reporting for all operatin ...


  • Elevated Industrial Solutions Denver, United States

    Manager of Customer Support and Inside Sales · ABOUT THE POSITION · Elevated Industrial Solutions is looking for a Manager of Customer Support and Inside Sales that will be responsible for the management and coordination of all activities related to inside sales and customer ser ...


  • Rose Medical Center Denver, United States

    Hourly Wage Estimate: $ $50.40 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...


  • Orhopedic Centers of Colorado Denver, United States Full time

    Job Type Full-time Description ACCOUNTS RECEIVABLE POSITION OVERVIEW: · As part of the OCC Central Billing Office (CBO) you will work in collaboration with the CBO · team members. AR specialists are responsible for their Insurance Payer AR follow-up. · ACCOUNTS RECEIVABLE ESSE ...


  • Jobs for Humanity Denver, United States Full time

    Job Description · Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor's Degree Travel Percentage : · 10 - 15%Job Description · Are you ready to unleash your full potential? We're looking for people who ...