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System Engineer
3 weeks ago
Insight Global Durham, United StatesLocation: Durham, NC (90% Remote about 1 day onsite per month) · Shift: Mon-Fri, 8am-5pm EST · Contract: 12-month contract (extension) up to June 2029 · Must-haves · 5+ years of Systems Engineering experience · Background and expertise on the Cisco Unified Computing System ( ...
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Systems Engineer
2 weeks ago
FastMed Urgent Care Durham, United StatesPOSITION SUMMARY: · The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies' information systems and platforms. The Systems Engineer (SE) will be required to research, implement, troubleshoot ...
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Systems Engineer
1 week ago
FastMed Urgent Care Durham, United StatesPOSITION SUMMARY:The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies' information systems and platforms. The Systems Engineer (SE) will be required to research, implement, troubleshoot, an ...
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System Engineer
3 weeks ago
Kyyba Durham, United StatesTitle: · System Engineer · Location: · Durham, NC (Onsite) · Job Role: Contract Position · Job Description · Provide technical support in the development of robotic device including motors, motor drives and motion control mechanisms · Understand the kinematics of the exist ...
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Systems Engineer
1 week ago
FastMed Urgent Care Durham, United StatesPOSITION SUMMARY:The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies' information systems and platforms. · Increase your chances of an interview by reading the following overview of this ...
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System Engineer
2 weeks ago
Nutanix Durham, United StatesSystems Engineer - MAC · Hungry, Humble, Honest, with Heart. · The Opportunity · Are you a passionate Mac enthusiast with strong expertise in JAMF and MacOS engineering? If so, join our Nutanix IT EUC Engineering team and be a part of an opportunity to provide world-class suppor ...
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System Engineer
1 week ago
Kyyba Durham, United StatesTitle: System Engineer · Location: Durham, NC (Onsite) · Job Role: Contract Position · Job Description · Provide technical support in the development of robotic device including motors, motor drives and motion control mechanisms · Understand the kinematics of the existing system ...
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System Engineer
2 weeks ago
Insight Global Durham, United StatesLocation: Durham, NC (90% Remote – about 1 day onsite per month) · Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. · Shift: Mon-Fri, 8am-5pm EST · Contract: 12-month contract (extension) up to June 2029 · Must-h ...
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Systems Engineer
1 week ago
FastMed Urgent Care Durham, United StatesPOSITION SUMMARY: · The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies' information systems and platforms. The Systems Engineer (SE) will be required to research, implement, troubleshoot, ...
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Systems Engineer
2 weeks ago
Insight Global Durham, United StatesProvide general operational, maintenance, and engineering activities for the OIG infrastructure to include but not limited to the Cisco Unified Computing System (UCS) and HyperFlex systems, the Cohesity DataPlatform, and the Microsoft Windows Server operating systems. · Install, ...
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Systems Engineer
13 hours ago
FastMed Urgent Care Durham, United StatesPOSITION SUMMARY: · Find out if this opportunity is a good fit by reading all of the information that follows below. · The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies' information syst ...
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Systems Engineer
1 week ago
FastMed Urgent Care Durham, United StatesJob Description · Job DescriptionPOSITION SUMMARY:The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies' information systems and platforms. The Systems Engineer (SE) will be required to rese ...
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System Engineer
3 weeks ago
Nutanix Durham, United StatesSystems Engineer - MAC · Hungry, Humble, Honest, with Heart. · The Opportunity · Are you a passionate Mac enthusiast with strong expertise in JAMF and MacOS engineering? If so, join our Nutanix IT EUC Engineering team and be a part of an opportunity to provide world-class suppor ...
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Systems Engineer
2 days ago
Insight Global Durham, United StatesProvide general operational, maintenance, and engineering activities for the OIG infrastructure to include but not limited to the Cisco Unified Computing System (UCS) and HyperFlex systems, the Cohesity DataPlatform, and the Microsoft Windows Server operating systems. · Install, ...
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systems engineer
1 week ago
FastMed Urgent Care Durham, United StatesPOSITION SUMMARY:The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies information systems and platforms. The Systems Engineer (SE) will be required to research, implement, troubleshoot, and ...
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System Engineer
3 weeks ago
Sapphire Enterprises Raleigh, United StatesDigital Administration by Materna: We implement IT projects nationwide to digitize and increase efficiency in our administration. Join our team as a System Engineer and actively shape the future of digital administration. · System Engineer (m/f/d) · As a System Engineer, you will ...
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Senior Systems Engineer
1 week ago
Fidelity TalentSource LLC Durham, United States· Job Description: · Position Description: · Drives software production stability, reliability, and resiliency within operating system environments (Linux) using Oracle, Java, Python, and PL/SQL. Promotes code into production using Continuous Integration and Continuous Delivery ...
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Director, Systems Engineering
3 weeks ago
Fidelity Investments Durham, United StatesJob Description: · The Role · If you have expertise in Azure services/resources, engineering, and operations and strong leadership skills, the EI SRE & Production Services team is looking for you to fill a role in its organization. In this role you would be responsible for leadin ...
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Director, Systems Engineering
3 weeks ago
Fidelity Investments Durham, United StatesJob Description: · The Role · If you have expertise in Azure services/resources, engineering, and operations and strong leadership skills, the EI SRE & Production Services team is looking for you to fill a role in its organization. In this role you would be responsible for leadin ...
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Senior Systems Engineer
2 weeks ago
Fidelity Investments Durham, United StatesProvides system production support using Cloud-based technologies -- Saas solutions for Cloud providers. Coordinates work flows using Continuous Integration and Continuous. Deployment (CI/ CD) pipelines and associated technologies. Scripts in PowerSh Systems Engineer, Information ...
Clinical System Engineer I - Durham, United States - bioMérieux SA
Description
Primary DutiesPrioritize answering customer inquiries, both internal and external, per established guidelines and documents in ERP system; consult as appropriate with Clinical Applications Specialists, peers, Management, Global Customer Support and Lab IT Specialists.
Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators.Implement problem solving and troubleshooting techniques to resolve customer concerns raised during installation, operation, and maintenance events.
Establish and maintain ERP certification.
Learn bioMérieux products and procedures that are job specific and assist with implementation of new products.
Learn and develop networking skills to provide connectivity support for our solutions.
Perform on-call duties as needed to provide 24-hour technical support to customers.
Participate in revenue generation initiatives through promotion of value-added projects and services.
Perform all work in compliance with company quality procedures and standards.
Perform other duties as assigned.
Supplemental Data
Scope and Resources Accountability
:
Provide world class service to customers based in the U.S.; Accomplish annual organizational objectives.
Financial Indicators (revenue, budget, etc.)
:
Departmental Revenue contributions and OPEX budget control.
Key Performance Indicators (KPIs)
:
Customer Satisfaction, Service Level, Returned Calls, Call Closure Rate.
Key Contacts (internal/external) and Interfaces
:
All necessary internal and external contacts needed to resolve customer questions or complaints.
Training and Education
Associate
's degree or technical school equivalent in Electronic Technology, Computer Science preferred or equivalent military training or minimum 3 years experience in a related field.
Knowledge, Skills, Abilities
Excellent written and oral communication skills.
Attention to detail and great organizational skills.
Demonstrated ability to develop a working knowledge on multiple complex electrical systems.
Proficiency in basic networking skills.
Proficiency in a variety of computer programs including Microsoft Office Suite.
Knowledge of bioMérieux products and Salesforce is a plus.
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