Data Analyst Temporary - San Diego, United States - ActionLink

ActionLink

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you seeking an interim growth opportunity to elevate your business intelligence resume?

ActionLink is seeking a
Temporary Full-Time Data Analyst to support our Global 500 client, Sony, and their Service Group Operations.

The Data Analyst is responsible for analyzing the Service Group business data, value, competitive intelligence, and financial statistics to determine status versus metrics and suggest methods of improvement.

This individual must be able to interpret and communicate results using a variety of techniques, ranging from simple data aggregation and statistical analysis to complex data mining.

The Data Analyst will work closely with other service groups and will report to ActionLink's Sony Director of Account & Client Services.

This person should be able to analyze reports and guide business stakeholders through the data by making insightful suggestions and helping with different analytical requests.

Come be part of a team that continues to redefine audiovisual technology and push the boundaries of what's possible

Schedule & Location

This is a fulltime temporary assignment running for 6 months with the possibility of being extended
40 hours per week Monday through Friday 8:00am 5:00pm

What We Offer

The wage range for this position is $30.00 to $33.00 per hour commensurate with experience
Powerful resume and professional connection building experience with an international leader at the forefront of tech innovation
Opportunities to enhance your data skills in a highly visible role within a globalfacing and diverse corporate work environment
Benefits eligibility medical insurance, paid time off, paid holidays
W2 employment with biweekly payroll schedule and direct deposit

Duties

Clean and prepare raw data from various sources for analysis using Excel and Power BI
Identify correlations and insights across different datasets to inform strategic decisionmaking.
Develop and maintain reports, dashboards, and visualizations to communicate findings effectively.
Present data and analysis to stakeholders in a clear and compelling manner, using storytelling techniques to convey key messages.
Collaborate with crossfunctional teams to gather requirements and understand business needs.
Perform adhoc analysis and data mining to support business initiatives and projects.
Stay uptodate with industry trends and best practices in data analysis and visualization tools.
Responsible for analysis of Key Performance Indicators for the Service Group that include: Call Center statistics, CSAT (Customer Satisfaction), NPS (Net Promoter Score), and TAT (Turnaround time)
Create survey templates using Qualtrics and NICE software, as well as compile responses into Power BI for daily, weekly, and monthly KPI metric reporting
Assists Service Group business operation with making necessary recommendations by providing insightful reports and commentary
Collaborate with other Service groups such as Business Planning, Operations, and Finance
Track employee performance and reports for numerous projects
Prepare charts and presentations for senior management
Improve and automate reporting processes

Qualifications:

-
Must reside in the San Diego, CA metro area:

Must be authorized to work for any employer in the U.S. ActionLink is unable to sponsor or take over sponsorship of an employment visa at this time.
Data analysis and reporting experience in a corporate environment that includes building reports and creating dashboards from scratch
Experience with ERP or CRM software such as SAP or Salesforce a plus
Experience with data visualization techniques and communicating information to stakeholders
Excellent interpersonal skills, organizational skills, and attention to detail
Ability to work productively in a team environment, maintain confidentiality, and meet deadlines
Smartphone with internet access/data plan

Equal Opportunity Employer