Director, R&D Quality Intelligence - Devens

Working with Us · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production lin ...

Job description

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Position Summary

The Director, R&D Quality Intelligence & Transformation leads the strategy, build, and adoption of data-driven quality capabilities and innovation across R&D Quality (RDQ). This role accelerates RDQ's move from reactive, transactional activities to proactive, risk‑proportionate oversight by fusing high‑value analytics, automation, and digital solutions into core quality processes and practices. The Director partners across RDQ, Global Quality (GQ) and where needed with business functional teams to enable faster, smarter decisions that protect patients, strengthen compliance, and improve business delivery. This role will also facilitate budget planning and prioritization of the above strategies and is responsible for roadmap and delivery in close collaboration with Global Quality and R&D.

Responsibilities

Digital Innovation & Automation

• Lead the RDQ Innovation, Digital and Data Analytics Strategies and work together with the RDQ leadership in defining our 3–5-year Strategic RoadMap. Provides vision and proposes end-to-end digital solutions leveraging AI/ML, robotic process automation and advanced analytics.
• Provide vision and propose end-to-end digital solutions leveraging AI/ML, robotic process automation and advanced analytics.
• Lead design and scale‑up of digital solutions (e.g., automation "bots," remote auditing capabilities, GenAI‑assisted reviews) to simplify processes, reduce cycle time, and improve inspection readiness.
• Partner with IT/Analytics teams to ensure data architecture, quality, and lineage support regulated use cases across GxP domains.
• Facilitate budget planning and forecast for RDQ Innovative and Digital Capabilities
• Partner with GQ Digital Governance teams and IT/Analytics teams to ensure data architecture, quality, and lineage support regulated use cases across GxP domains.

Quality Intelligence & Decision Excellence

• Define and own the Quality Intelligence framework for RDQ, encompassing signal detection, trend analytics, and insight-to-action workflows that enable timely governance and escalation.
• Establish and implement comprehensive KPI and OKR frameworks, leveraging near real-time data to deliver actionable insights that empower RDQ leaders and councils in decision-making

Governance, Operating Model & Change Leadership

• Serve as a representative where applicable in GQ governance bodies ensuring digital and innovation related agendas, clear actions, and measurable follow‑through.
• Champion RDQ's operating model and "Future‑Ready Quality" vision, engaging extended leadership and business functions to cascade context, capability, and ways of working.
• Drive adoption through change management, training, and communications in line with cross functional XLT engagement practices so new capabilities take root and scale.

Stakeholder Engagement & External Benchmarking

• Build trusted partnerships with RDQ/GQ and business functions to co-create insights and decision capabilities to drive business solutions.
• Foster a data-driven culture across the organization promoting digital and data literacy and enable RDQ to have the skills they need to operate and thrive in a truly digital environment
• Manage innovation as a capability by experimenting with new digital technologies, scaling capabilities, and collaborating across the enterprise
• Track external trends and benchmark RDQ/GQ against industry best practices in analytics, GenAI, remote oversight, and risk‑based quality.

Qualifications

• Bachelor's or Master's degree in Chemistry, Biology, IT, or a health‑related field
• Broad business leadership skills with at least 10 years of pharmaceutical or healthcare industry experience, including experience in regulated environments (e.g., Quality Systems, Clinical Development, Pharmacovigilance, or adjacent functions)
• Demonstrated success converting complex challenges into clear plans of action and driving large cross‑functional initiatives to deliver intended business outcomes
• Management consulting experience is a plus. Post‑merger integration experience is a plus
• Exceptional cross‑functional, matrix, and project leadership skills
• Commitment and passion for achieving desired outcomes (value, quality, urgency, cost)
• Strong organizational, analytical, communication, and negotiation skills
• Demonstrated experience in budgeting and planning
• Proven project management experience and expertise, including change management, organizational development, risk management, and crisis management
• Analytical mindset to develop effective business and competitive strategies for current and future industry trends, including risk‑based decision making
• Consistently demonstrates a global mindset with balanced cultural awareness, sensitivity, and inclusive behaviors
• Understands the need for change and acts as an ambassador for change, including leading cross‑functional transformation initiatives
• Able to successfully navigate varying degrees of ambiguity in a fast‑paced environment
• Ability to impact and influence with a strong sense of diplomacy and discretion
• Maintains the confidentiality and security of information, data, documents, and records
• Demonstrates commitment to delivering high‑quality work products
• Strong critical thinking skills to analyze complex situations, discern critical issues, and make ethical, scientifically sound, and cost‑effective recommendations consistent with company policy and strategy
• Demonstrates flexibility, open‑mindedness, and adaptability to a rapidly changing environment
• Develops strong collaborative working relationships with key stakeholders and manages competing priorities
• Demonstrates computer literacy and ability to function independently in technology‑enabled environments, including data and analytics tools
• Preferred knowledge of GCP/GLP/GVP (and related GxP expectations) and inspection readiness practices.
• May require travel to local and international site locations
• #LI-HYBRID

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Devens - MA - US: $201,430 - $244,089
New Brunswick - NJ - US: $188,250 - $228,114
Princeton - NJ - US: $188,250 - $228,114

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: 

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R : Director, R&D Quality Intelligence & Transformation