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    Quality Assurance Technician I - Chelmsford, United States - ZOLL Medical

    ZOLL Medical
    ZOLL Medical Chelmsford, United States

    6 days ago

    Default job background
    Full time
    Description
    At ZOLL, we're passionate about improving patient outcomes and helping save lives.

    We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

    The ACT division of ZOLL develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

    At ZOLL, you won't just have a job. You'll have a career-and a purpose.

    Join our team. It's a great time to be a part of ZOLL

    Job Summary

    This individual will support procedural requirements of ZOLL's complaint handling, customer turn around and event reporting systems. Supports quality improvement, corrective and prevention action program. Works under general supervision. Reports to Supervisor and/or Quality Assurance Manager.

    Essential Functions
    • Review complaint investigations for completeness and establish root cause to system and/or component level
    • Communicate with customers and suppliers
    • Document investigations as appropriate
    • Propose corrective action on an as needed basis
    Required/Preferred Education and Experience
    • Requires 2-year degree or equivalent work experience and 2+ years related experience required
    • Experience with soldering, ESD handling and electro-mechanical assembly methods required and
    • Experience using mechanical and electronic test equipment required
    Knowledge, Skills and Abilities
    • Knowledge of commonly used concepts, practices and procedures related to electronic technology
    • Basic computer skills in a MS Windows environment. Familiar with MS Office, including Excel and Word.
    • Knowledge of FDA QSR required
    • Knowledge of USA and international regulatory Medical Device Reporting preferred.
    • Must be able to communicate verbally and in writing and work effectively within a multi-disciplined organization
    ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

    ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.

    ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

    #LI-LV1

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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