Casino Business Operations Analyst - Jersey City, United States - FanDuel

FanDuel

Verified Company

Jersey City, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

ABOUT FANDUEL

FanDuel Group ("FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues.

The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.

Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (

NYSE:
FLUT).

THE ROSTER
At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams.

We're dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career.

So, what does "winning" look like at FanDuel? It's recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers.

Make no mistake, we are here to win, but we believe in winning right. That means we'll never compromise when it comes to looking out for our teammates.

From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves.

At FanDuel, our principle of "We Are One Team" runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION
Our roster has an opening with your name on it

The Casino Business Operations Analyst will work closely with the Business Operations Senior Manager to support FanDuel Casino's operational strategy and act as liaison with the various stakeholders to ensure alignment across the organization - e.g.

commercial, engineering, marketing, customer operations.

At the same time, the casino business operations analyst will be responsible for monitoring the game performance, spotting trends/criticalities and reporting periodically to the leadership team.

THE GAME PLAN
Everyone on our team has a part to play

Work to provide support for product function including business cases, insights, and help to understand key drivers of business performance
Create, modify, and evolve processes and procedures to support negotiations, provide additional context to key stakeholders (internal and external), and better understand daytoday performance of various KPIs
Monitor the business performance, key drivers and trends, and report regularly to the leadership team
Understand the FanDuel casino customer experience end to end (e.g., game rules and strategy, jackpots, RTP, UX, promos, CS) and work to make further improvements to raise the bar for customer experience across the business
Create and maintain automated reporting processes visible to groupwide teams
Participate in presentations focused on using analysis to drive better business outcomes
Field and fulfill requests for various business inquiries

THE STATS
What we're looking for in our next teammate

Bachelor's Degree preferred
Minimum of 2 years of experience in commercial/ product/ marketing/analytics/customer intelligence/VIP is preferable
Understanding of gaming industry, knowledge around gaming KPIs & targets a huge plus
Strategic Mindset: takes a longterm view and anticipates future trends and implications
Outstanding Collaborator: is a team player works with the team and stakeholders across the organization to get things done
Strong business acumen, specifically in written communication & explanation of important details to internal & external audiences
Eager to drive continuous improvement, flexible to challenge issues/opportunities
Excellent organizational skills and strong eye for detail
Passionate about casino/online gaming

PLAYER BENEFITS
We treat our team right

From our many opportunities for professional development to our generous insurance and paid leave policies, we're committed to making sure our employees get as much out of FanDuel as we ask them to give.

Competitive compensation is just the beginning.

As part of our team, you can expect:

An exciting and fun environment committed to driving real growth
Opportunities to build really cool products that fans love
Mentorship and professional development resources to help you refine your game
Be well, save well and live well with FanDuel Total Rewards your benefits are on