IT Desktop Support Technician - Milford, United States - First State Compassion Center

Description

*Some travel to multiple sites required


What You Will Do:

• Be the first line of support for endusers
• Track and close (through resolution) service ticket requests in Happy Fox
• Servicing clients running Microsoft Windows based networks with Active Directory
• Strong experience in VPN and secure remote access, cloud migrations, digital video surveillance, & VoIP Solutions
• Strong ability to setup and configure hardware, maintain, and analyze software and computer peripherals
• Excellent verbal and written communication skills
• Other duties as assigned

Required Skills/Certifications:

• Associates Degree (or equivalent experience) in related IT field
• Preferred Degree/Certifications (any of the following): Computer Science, Cybersecurity, CIS, MS, MIS,COMPTIA (N, S, or A), MCP (any level)

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear.

This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day and the ability to lift a minimum of 50 lbs.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.


Pay:
From $47,000.00 per year


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Associate (preferred)

Experience:

• Customer support: 1 year (preferred)
• Windows: 1 year (preferred)

Work Location:
Multiple locations