Travel Advisor - Longview, United States - Horizon Innovations
Description
"We have a variety of important professions that require specialized knowledge. That's why we rely on people who want to reorient and develop professionally.You will go through a professional and enriching qualification that will support you on your way to becoming a travel advisor. In approximately 3 months, you will learn and develop the knowledge and skills for your new role.
We are currently looking for you to participate in a qualification program to become a travel advisor (m/f/d) at the DB sales office in Böblingen, with transfer locations in Stuttgart-Vaihingen, Leonberg, and Herrenberg.
After your qualification, you will take on the following tasks:
- You will provide advice and sell all offers in passenger transport through the sales office, at the ticket machine, and through new media (e.g. DB Navigator or delay alerts)
- You will conduct sales conversations while adhering to established sales standards
- You will also actively promote additional offers
- You will participate in monitoring the work processes and functionality of the sales infrastructure at the sales office location
- You will process fare refunds and assist customers with any issues related to their journey
- You will ensure compliance with cash register guidelines and prescribed quality standards
- You ideally have completed a commercial apprenticeship or have gained experience in sales <
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