Manager of Perishables - South Pasadena, United States - Bristol Farms

Bristol Farms

Verified Company

South Pasadena, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food.

We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients.

We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it.

Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment.

People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work.

We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations.

You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect.

You approach every situation with a YES attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title:
Manager of Perishables

Department:
Store Operations

Reports To:
Store Director

- _______________________________________

Summary

The Manager of Perishables is responsible for the supervision and coordination of activities for the following departments: Bakery & DSD, Café, Catering, Cheese, Deli, Meat, Produce, Bulk, Seafood, & Sushi Departments.

Additionally, he/she develops and maintains systems to ensure compliance to all food safety standards, and is responsible for document control and records.

He/she works closely with the Store Director and Department Managers to assure that all Company personnel, policies, and procedures are administered in a consistent fashion.

The Manager of Perishables will have the necessary confidence, commitment, and motivation to move his or her staff towards success.

Key personality traits & skills needed to accomplish this are:
patience, even tempered, observant, perceptive, supportive, decisive, flexible, analytical, and consistent, and an encourager and teacher.

He or she must be self-motivated, have strong leadership skills, good listening skills, extraordinary customer service skills, applied empathy, and possess a strong sense of urgency in all duties performed.

Essential

Responsibilities:

Include the following. Other duties may be assigned.

Responsible for all job duties listed on the Manager of Perishables Duties Checklist.
Responsible for training and overall development of employees under direct supervision.
Oversee New-Hire onboarding activities for employees under direct supervision.
Ensures that customer issues, both internal and external, are resolved satisfactorily through self or other subordinates. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Bristol Farms.
Utilizes existing tools and best practices to identify and prioritize communications and regularly uses discretion to filter communication. Communicates clearly, concisely and accurately in all interactions.
Actively manages staff, either directly or through the management team by regularly providing coaching, feedback, and developmental opportunities in an effort to build effective teams.
Responsible for P&L, inventory management, and other budget or sales targets for employees under direct supervision.
Responsible for managing labor costs (e.g., scheduling hours, controlling overtime, etc.) for employees under direct supervision.
Documents violations of Company policies following guidelines set forth in the Employee Handbook for employees under direct supervision.
May assume the role of acting Store Director in the absence of the Store Director with full responsibility for all activities and assets of the assigned location.

Customer Service Skills
The Manager of Perishables is expected to provide customer service to internal as well as external customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Managers of Perishables are