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    office services clerk lead - Baltimore City, United States - State of Maryland - MDH Deputy Secretary for Public Health Services

    State of Maryland - MDH Deputy Secretary for Public Health Services
    State of Maryland - MDH Deputy Secretary for Public Health Services Baltimore City, United States

    Found in: beBee S2 US - 1 month ago

    Default job background
    Full time
    Description

    Introduction

    \r

    GRADE

    ASTD9\r

    LOCATION OF POSITION

    MDH Division of Vital Records\r
    6764 Reisterstown Road\r
    Baltimore, MD 21215\r

    POSITION DUTIES

    The main purpose of the Office Services Clerk Lead position is to oversee the daily operations of the Vault. These duties include having extensive knowledge of the vault process and functions to include searching and retrieving records via sound-ex and microfilm when needed. Processing Local Health Department requests which may entail conducting manual searches and updating both electronic and hard records. The Vault Lead Worker will work with internal and external customers to obtain additional information in an effort to conduct successful searches that fall in line with the Governor's office customer service initiative. Responsibilities also include conducting searches and pulling original records for various units in the division to make updates and corrections. This position will be the custodian of the vault handling maintenance of records, maintaining organization, shredding and safeguarding documents along with any other duties that may be required.\r

    MINIMUM QUALIFICATIONS

    Education: Graduation from an accredited high school or possession of a high school equivalency certificate. \r
    \r
    Experience: Two years of experience performing clerical duties. \r
    \r
    Notes: \r
    \r
    1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience. \r
    \r
    2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience. \r
    \r
    3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience. \r

    DESIRED OR PREFERRED QUALIFICATIONS

    The desired candidate should have experience with the following:\r
    - Customer service with internal and external customers\r
    - Court findings and documentation\r
    - Retaining and producing work timely with attention to detail\r
    - Bilingual, a plus\r

    SELECTION PROCESS

    Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.�Therefore, it is essential that you provide complete and accurate information on your application.�Please report all related education, experience, dates and hours of work.�Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).�\r
    Complete applications must be submitted by the closing date.�Information submitted after this date will not be added.�\r
    Incorrect application forms will not be accepted.�Resumes will not be accepted in lieu of a completed application.\r
    Candidates may remain on the�certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.\r

    BENEFITS

    STATE OF MARYLAND BENEFITS\r

    FURTHER INSTRUCTIONS

    Online applications are highly recommended. However, if you are unable to apply online,�the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.�Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.\r
    If additional information is required, the preferred method is to upload.� If you are unable to upload, please fax the requested information�to �Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.\r
    For questions regarding this recruitment, please contact the�MDH Recruitment and Selection Division at \r
    If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at or��\r
    Appropriate accommodations for individuals with disabilities are available upon request by calling: or MD TTY Relay Service \r
    We thank our Veterans for their service to our country.\r
    People with disabilities and bilingual candidates are encouraged to apply.\r
    As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.\r

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