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    Shift Manager-Beach Bar - Atlantic City, United States - Bally's Corporation

    Bally's Corporation
    Bally's Corporation Atlantic City, United States

    5 days ago

    Default job background
    Description
    • Supervise all dining room personnel within the dining facility, ensuring all policies and procedures are followed for providing proper service to guests.
    • Demonstrates excellent customer relation skills and ability to market the outlet.
    • Advises customers on selection of food and beverage items.
    • Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes "manager on duty" responsibility.
    • Schedule all room personnel in accordance with operating budgets and forecasts
    • Directs the daily work activities of assigned personnel within the dining facility.
    • Responsible for proper scheduling and assignment of stations within the outlet.
    • Responsible for daily check control system, payroll, and forecasting.
    • Prepares requisitions.
    • Maintains file documentation and accurate entries in daily logbook.
    • Ensures adherence to Board of Health standards.
    • Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business
    • Understand the Collective Bargaining Agreement and work with union and Human Resources to follow proper processes for complaints and grievances
    • Assist with the training of new employees, hiring, orientation, training, and job performance for outlet employees
    Ensure all areas are kept clean and in proper condition to provide a safe working environment for employees
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