- Travel to nursing home facilities 3-4 days per week, with occasional overnight travel.
- Build relationships with nursing home staff so they understand what the company provides.
- Speak to residents and their families to explain the services the company offers.
- Keep good records of customer interactions.
- Communicate with the company's back office and clinical staff, as needed, to maintain best relationships with the customers.
- Follow communication procedures, guidelines, and policies.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of customers.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school degree.
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Bilingual Customer Care Advocate- Hybrid
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Community Account Representative
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Comcast Corporation West Palm Beach, United States Full timeComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Banfield Pet Hospital West Palm Beach, United States Part timeIf you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. · Non-Credentialed Veterinary Technician A Day in the Life of a Banfield Veterinary Assistant · The Vet Assist ...
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2024-25 Full Time Speech Language Pathologist
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Analyst 3, Sales Channel
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Xfinity Retail Sales Consultant, Part Time
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Sollis Health Palm Beach, United StatesAs an Assistant Medical Director of our Palm Beach at Sollis Health you will oversee our Flagship location. You will bring your talent and ambition for emergency medicine and provide clinical care and administrative leadership in our 24/7 concierge medical center where we treat b ...
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seasonal registered nurse surgical evenings
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Exceptional Student Education Teacher
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Assistant Medical Director
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Sollis Health Palm Beach, FL, United States Full timeAs an Assistant Medical Director of our Palm Beach at Sollis Health you will oversee our Flagship location. You will bring your talent and ambition for emergency medicine and provide clinical care and administrative leadership in our 24/7 concierge medical center where we treat b ...
patient care advocate - West Palm Beach, FL , USA, United States - Ultimate Dental
Description
Ultimate Dental -We are a dental company providing dental care in nursing homes throughout the state of Florida. We are looking for a Patient Care Advocate (PCA). A PCA's role is to travel to nursing home facilities that the company services to build relationships with the staff and the residents so they can understand and utilize the dental benefits we can offer them. As a PCA, you will act as a liaison for our customers to our clinical staff and back office. To be a PCA, you need to be patient, empathetic, and communicative. In this position, you will be making outgoing calls and sending many emails.
This position is on the east coast of Florida. It will cover as far South as Fort Lauderdale, as far North as Melbourne.
Responsibilities
Skills