Technical support/technical service - Dunbar, United States - Phoenix Industries
Description
About RAFI Eltec:
Our company is part of a group that is one of the leading manufacturers of electromechanical and electronic input, display, and control systems with approximately employees.
What do we offer?
- A workplace in a solution-oriented and technology-oriented team
- A good working atmosphere, collegial working atmosphere and flat hierarchies
- A modern and growth-oriented company
- Flexible working hours to balance work and leisure time
- A performance-based salary and success-based company allowance
- Various additional benefits such as bike leasing, subsidized canteen, company pension scheme, fitness offers
What can you expect?
- You will manage customer orders for our existing technologies and coordinate the resulting work packages with the specialist departments
- You will be involved in preparing customer data for the production process
- You will clarify technical uncertainties with the customer in the quotation and product development process
- You will be responsible for the support and introduction of new products and variants throughout the product lifecycle
- You will coordinate and participate in product documentation
- You will bring together information from the specialist departments and create the basis for calculating offers
- You will take on order-related change coordination and improvement of internal processes
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