IT Support Specialist - Capitol Heights, United States - Long Fence Company Inc
Description
Responsibilities
- Install and configure hardware and software
- Repair or replace damaged hardware
- Upgrade or update software
- Travel to other offices to provide support if needed
- Troubleshoot software issues
- Perform any other related duties as assigned by the IT manager
- Keeping systems operating efficiently by performing any necessary upgrades and repairs
- Training or directing users on the correct use of software and hardware
- Provide support for Salesforce
- Provide support Office 365
Qualifications
- Associate or Bachelor?s degree in Computer Science, Information Technology, or related field
- Microsoft and other IT certifications are a plus
- Working knowledge of virtualization, Hyper-V, VMware, or equivalent is a plus
- Knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools is a plus
- Working knowledge of Salesforce is a plus
- Have experience working with Office 365, Exchange Online, and AAD is a plus
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