- Diagnose, troubleshoot, repair, install and/or maintain, commercial HVAC and refrigeration equipment, including: air conditioning units, vents, exhaust, make-up air, evaporator coils, compressors, electrical control systems, thermostatic expansion valves, liquid chillers, ice machines, walk-in and reach-in coolers and freezers, plus any related controls.
- Perform quarterly planned maintenance on all customer equipment.
- Complete necessary photos and paperwork when required.
- Works to elevate technician skill level and fosters good employee morale.
- Assists Area Service Manager with training personnel, and recommending applicants for employment, discipline, termination, or retention.
- Assist with Technician support calls coming from the field as needed.
- Responds to Service Calls in all areas serviced by CTC.
- Complies with all Company policies and procedures.
- Provides daily /weekly tech updates for the Service Manager.
- Works with Dispatch to track call backs and resolve call backs.
- Communicates with Technicians daily to track progress.
- Maintains a professional personal appearance and maintains a clean and organized work vehicle.
- Administering company policies, inspecting safety standards, identifying problems, and proposing solutions.
- Teaches and enforces safety regulations.
- Ensures proper equipment and supplies are available in their Team to complete various jobs (Le., proper truck stock).
- Monitor field operations daily to ensure efficiency and quality.
- Help with estimates and costs of various jobs in their Team.
- Will periodically go to customer locations to assess customer complaints or call back issues with that customer and perform quality inspections.
- Performs duties of an HVAC/Refrigeration service technician.
- Assist the dispatch team when the Service Manager is not available.
- Assist Service Coordinator with any customer service issues.
- Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
- Willingness to travel to other Southern Ca counties as needed. Our Service Area includes: Ventura County, LA County, Orange County, San Bernardino County, Riverside County, San Diego County. (We strive to keep techs local to their primary address, however there are instances where you may need to occasionally drive further than normal.)
- Must be 21 years of age or older.
- Extensive experience and/or knowledge of the industry required.
- Ability to perform advanced level maintenance related tasks on HVAC equipment.
- Effective oral and written communication skills.
- Ability to give clear direction and respond to inquiries.
- Ability to focus on attention to detail.
- Ability to work well with all levels of management, executive leadership, and support staff, as well as with employees.
- Problem solving and conflict management skills recommended.
- Previous experience in Supervision strongly recommended, but not required.
- EPA Universal Certification.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Valid CA Driver's License with ability to be insurable by our insurance provider.
- Ability to pass a drug screening.
- Authorized to work in the United States.
- Health Insurance / Employer pays 50%.
- Vacation and holiday pay.
- Sick pay.
- Matching 401(k).
- Competitive pay.
- Summer Bonus Program.
- Annual Bonus Program.
- Full-Pay Drive Time between jobs.
- Travel Bonus to/from work after 1-hour.
- Optional maintained company vehicle.
- Company provided uniform shirts and hats.
- Career Advancement based upon skill-set (not tenure). If you feel you deserve a raise, let us know
- Strong Inner Office Support.
- Web-based portal for access to jobs & paperwork 24/7.
- Phone Reimbursement Program.
- Fuel card provided for business use.
- Tools Provided.
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Description
Job Description
Job DescriptionCommercial Lead Service Technician
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CTC is a licensed contractor that specializes in refrigeration, ice machines, heating, ventilation, and air conditioning, for commercial businesses. We are a one-stop source for controls, energy management (EMS), mechanical and non-mechanical, installation, repairs, and service. We have many reputable customers such as Staples, Burlington, Tesla, 7-Eleven, and even Rite-Aid. To learn more, please visit our website at
Complete Thermal Control (CTC) is seeking an experienced Light-Commercial Refrigeration & HVAC Lead Service Technician in the Inland Empire area. The Lead Service Technician is a member of the supervisory staff who is responsible for a specific and assigned service area. The Lead Service Technician oversees and coordinates activities with service technicians and provides leadership to technicians making sure the work is accomplished as planned.
MUST RESIDE WITHIN RIVERSIDE OR SAN BERNARDINO COUNTY.
Job Responsibilities:
Qualifications:
Benefits:
***Please note: The offered wage varies and is based on experience.***
Company DescriptionCTC is a licensed contractor that specializes in refrigeration, ice machines, heating, ventilation, and air conditioning, for commercial businesses. We are a one-stop source for controls, energy management (EMS), mechanical and non-mechanical, installation, repairs, and service. We have many reputable customers such as Staples, Burlington, Tesla, 7-Eleven, and even Rite-Aid. To learn more, please visit our website at
