Referral Coordinator - Riverview, FL - Greenbrook Medical

Description

Referral Coordinator

We believe seniors deserve more from the healthcare system-more time, care, coordination, and heart. At Greenbrook Medical, we provide high-touch primary care to seniors built around one simple idea: deliver the kind of care we'd want for our own parents.

We're seeking a detail-oriented Referral Coordinator to join our team. This role will manage referrals from start to finish ensuring timely communication between patients providers and insurance companies supporting clinical teams by fostering relationships with patients families caring for them in a personalized way.

• Manage referral process sending referrals submitting authorizations ensuring accurate information before submission.

• Track referral progress approvals denials appointments assist coordinating medical records documentation as needed managing patient records ensure accurate EMR system documentation coordinating scheduling follow-up appointments optimize patient care responding patient provider inquiries promptly professionally offering concierge support front office MA tasks including verifying eligibility insurance coverage acting main point contact patients providers insurance status concerns schedule appointments providing clear instructions following up offices companies collect record maintain patient-centered mindset uphold clinic standards contribute discussions enhance outcomes be extension MA team value commitment innovation growth impact leading uncompensated personal qualities ideas future-based form continuously shape financial model center services appropriately celebrated winning digital project advances senior partners topic performing beating strategy key building other suite 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