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Front Desk Associate - Nashville, United States - FirstService Residential
Description
Job Overview:
The Front Desk associate are the face of our service at the properties we support.
These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work.
Most of our front desk associates work independently, and without direct supervision. are the face of our service at the properties we support.These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work.
Most of our front desk associates work independently, and without direct supervision. and provide quality service to our customers. ÂÂ
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Your Responsibilities:
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Greeting and directing residents, guests, and inviteesÂ
Monitoring and controlling access to the buildingÂ
Handling deliveries and packages
Stands, greets, and engages residents; checks guests and service providers in/outÂ
Monitoring the fire alarm emergency response systemÂ
Resolving and following up on all complaints/issues
Maintaining daily records and formsÂ
Follows safety procedures and strives to maintain a safe work environmentÂ
Other duties as needed.Â
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Skills & Qualifications:
Critical thinking, problem solving, judgement and decision-making abilities are necessary.
Ability to maintain positivity and diplomacy in a fast-paced environment.
Excellent organization, motivation and interpersonal skills.
Critical thinking, complex problem solving, judgment and decision-making ability.
Excellent customer service skills
Ability to communicate and provide guidance.
Ability to read, analyze and interpret technical procedures, leases and/or regulations
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Physical Requirements:
Ability to workunder usual office conditions.
Ability to work at a personal computer as well as be on the phone for extended periods of time.
Must be able to stand, sit, walk and occasionally climb.
The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
Physical demands include ability to lift up to 50 lbs.Ability to detect auditory and/or visual emergency alarms.
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What We Offer:
As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.
Compensation:
$18-$21 Hourly paid bi-weekly
Schedule:
Friday & Saturday 11pm-7am (Overnight)
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Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
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