Business Analyst - Tampa, United States - Hillsborough County, Florida

Mark Lane

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Mark Lane

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Description

Salary:
$61, $79,740.96


Job Overview


Performs professional and advanced analytical work with or without the help of technology to understand, analyze and provide solutions with regard to the structure, policies, processes and operations of an organization, project or program, to achieve the desired goals.


Excellent analytical, interpersonal, and communication skills are essential to influence and engage colleagues, along with a broad understanding of the businesses you will support.

Your ability to track and manage inventory for the department and external partners, as needed, will be a valuable asset.


You will be expected to interface with various internal County Departments, including Management and Budget, Procurement Services, ESQA, Information and Innovation Office (IIO), as well as external agencies including the Clerk's Offices.

The ability to proactively collaborate across departments to achieve cross-functional success is crucial. Must have at least three (3) years of experience in government and working with various supporting departments.

Building appropriate rapport, as well as constructive and effective relationships, will be key to your success in this role.

You should have experience in delivering complex cross-functional information and navigating project life cycles from business case development through final delivery and operational support.


Serving multiple business partners simultaneously and acting as the primary point of contact for the Real Estate and Information & Innovation Office for multiple levels of management within the County will be part of your responsibilities.

Collaborating with external vendors on payment resolutions and working with vendors to achieve the department's goals will also be an important aspect of this position.


This role requires an in-depth knowledge of county operations, including fiscal management, technology liaison, and principles and policies related to the management of County Resources.


You must have great customer service skills and able to navigate and respond accordingly in a respectable manner to inquiries.


Tier 3

_Duties and Responsibilities _

Note:
The following duties are illustrative and not exhaustive.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.


  • Performs highly complex, independent studies and analyses, and makes conclusive recommendations.
  • Serves as coordinator in conducting major projects involving work measurement studies, management control, plans of service, methods analyses and other aspects of operational audits.
  • Collaborates with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
  • Collaborates with others in the organization to ensure successful implementation of chosen problem solutions.
  • Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.
  • Studies existing computerbased business systems to evaluate effectiveness, and develops new systems to improve production or workflow as required.
  • Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures.
  • Performs duties concerned with the design and implementation of programmatic and fiscal processes and improvements.
  • Works closely with senior managers to identify and solve a variety of fiscal and programmatic business operations.
  • Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems.
  • Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
  • Serves as the single point of contact for consultants, suppliers, etc., assisting in the development, installation, and implementation of systems. Performs other related duties as required.
    _Job Specifications _
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and production methods.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction required.
  • Knowledge of English spelling, grammar and punctuation.
  • Knowledge of analysis and research techniques, methods and procedures.
  • Skill in conducting independent studies and analyses of organizational activities, programs, procedures and operating systems.
  • Ability to work independently and analyze, interpret and accurately summarize complex business processes and detailed information.
  • Ability to use initiative and exercise sound judgment in making

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