Director of Human Resources, Dining Services - Providence, United States - Brown University

Brown University

Verified Company

Providence, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Description:

Major Responsibility:
Oversight of Human Resources for Dining Services-60%

Partnering with University Human Resources, the incumbent will manage the overall staffing for professional, union and student staff. Advise managers about recruitment, hiring and retaining high quality and diverse staff to support departments' mission and goals. Collaborate with managers to understand the priorities of staffing needs and build a highly qualified and diverse workforce. Acquire, retain and motivate key talent needed to build organizational capacity. Collaborate with hiring managers to educate them about employment and hiring practices minimizing the University's risk of liability. Recommend appropriate recruitment strategies. Monitor searches ensuring all EEO/AA guidelines are addressed and recruitment efforts meet these goals.

Advise dining departments in identifying, evaluating and resolving human resource issues arising from performance concerns in collaboration with UHR in addressing skill gaps, employee relations concerns, etc.

Evaluate problems and recommend remediation techniques, such as job skill training or intervention, to resolve human relations issues. Provide advice and follow up on problematic situations. Provide talking points for managers faced with difficult employee conversations. In consultation with UHR, provides guidance/drafts to supervisors for performance management. Coach managers on appropriate methods of delivery and discussions.

Partner with the Vice President of Dining Programs to support the departmental initiatives and professional development such as GED and ESL Programs as well as LinkedIn Learning programs.

Oversee the development of training, onboarding programs, and new processes specific to dining staff. Manage salary increase processes for Dining Services staff, ensuring conformity with University-established performance management processes. Ensure that annual merit salary recommendations are fair and equitable. Reviews and evaluates divisional job audits and equity requests.

Recommend new hire salary placements based on level of experience, skill set, requirements of the position, market value, internal equity, and parameters of budget constraints.

Review and analyze divisional staff salaries, ensure consistency and address potential equity issues. Review for approval of all requests for bonus payments. Work closely with University Compensation to ensure policies and practices are consistently applied.

Major Responsibility:
Employment and Labor Relations Function for Dining Serices-25%

Supporting Actions:

Partner with UHR, Senior and/or Assistant Director of Employee & Labor Relations and the Vice President of Dining Programs on employee and labor relations issues, including grievances and the collective bargaining process working with managers to gather feedback, and advise on strategy as appropriate.

Communicate to management and staff regarding performance criteria and evaluation process. Advise managers on skills assessment, performance improvement plans, and other processes to promote individual professional development.

Oversee and monitor labor and employee relations to avoid potential grievances and/or bring about timely and appropriate resolution of issues.

Conduct internal fact-finding interviews, investigations and research as part of grievance proceedings or toward resolution of incidents. Hear and answer grievances up to step 2. Oversee documented discipline to ensure consistency. Track all grievances and maintain all grievance records and supporting documentation. Support the Labor & Employee Relations team and Legal Counsel by preparing documents for arbitration hearings.

Coordinate and facilitate monthly labor and management meetings, prepare for and participate in arbitrations and contract negotiations.

Review job descriptions, probationary review, and annual performance appraisals to provide input to Dining Services managers and supervisor to assist with resolution of employee relations issues.

Provide follow-up and refer more complex matters to the Senior and/or Assistant Director of Employee and Labor Relations.

Major Responsibility:
Oversight of Payroll Function for Dining Services-15%

Oversee the payroll process including monthly, bi-weekly, weekly for exempt, non-exempt non-union, union staff, and student payrolls in all operations.

Oversee departmental FLSA practices to ensure compliance with FLSA regulations and Brown's policies and procedures. Facilitate union payroll rule updates toWORDAY OPStoassureaccuratetimekeeping.
Ensure payrolls are accurate and submitted in a timely fashion;in accordance with university and FLSA guidelines and policies. Make suggestions for appropriate salaries and appropriate job grades/classifications

Job Qualifications

Bachelor's degree in human resources management, business management or related field; advanced education preferred.
Minimum of 7 to 10 years of progressively responsible hum