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    Business Development - Cincinnati, United States - Response Marketing

    Response Marketing
    Response Marketing Cincinnati, United States

    3 weeks ago

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    Description

    We are currently seeking a highly motivated customer-focused individual to join our team as a Business Development & Customer Service Representative. This role is a unique blend of cultivating new business opportunities and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting opportunity to contribute to our organizations success.

    Business Development & Customer Service Representative Responsibilities:

    • Identify and develop new business opportunities through customer outreach and prospecting.
    • Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact.
    • Understand clients needs, challenges, and goals, and offer tailored solutions to meet their requirements.
    • Collaborate with cross-functional teams to ensure seamless delivery of products/services and customer satisfaction.
    • Conduct market research and competitor analysis to identify trends and opportunities for business growth.
    • Prepare and deliver persuasive presentations and proposals to potential customers and clients.
    • Follow up on leads, inquiries, and sales opportunities to convert prospects into customers.
    • Maintain accurate customer records, track sales activities, and generate reports as needed.
    • Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns.
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